Veronica Sullivan
El Paso
Summary
Professional and prepared healthcare specialist with hands-on experience in phlebotomy and laboratory procedures. Strong focus on team collaboration and achieving results, ensuring dependable performance in dynamic environments. Skilled in venipuncture, patient interaction, and specimen handling, with calm and efficient approach that meets high standards. Adaptable and reliable, capable of adjusting to changing needs and maintaining quality care.
Overview
5
5
years of professional experience
Work History
Laboratory Phlebotomist
HCA Del Sol
02.2022 - Current
- Demonstrated flexibility in adapting to varying patient needs, including accommodating special requests or working with individuals who have severe needle anxiety or unique medical conditions.
- Provided excellent customer service with effective communication skills when interacting with patients, families, and hospital staff.
- Enhanced laboratory efficiency by accurately labeling and organizing specimens for timely processing.
- Improved patient comfort by utilizing a gentle, empathetic approach during blood draw procedures.
- Maintained patient confidentiality by diligently following HIPAA regulations and ensuring that sensitive information was protected at all times.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
CMA
HCA
03.2020 - 01.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
Education
Phlebotomist - Medical Laboratory Science
Pima Medical Institute
El Paso, TX05-2024
Skills
- Order of draw
- Blood collection techniques
- HIPAA compliance
- Adaptable to change
- Medical terminology
- Patient care
- Infection control
Timeline
Laboratory Phlebotomist
HCA Del Sol
02.2022 - Current
CMA
HCA
03.2020 - 01.2022
Phlebotomist - Medical Laboratory Science
Pima Medical Institute
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