Customer Care Representative
Focus Broadband
Shallotte, NC
Veronica Arevalo
Ash,NC
Summary
I have been at Focus Broadband for almost 8 years. I’ve been learning and achieving goals on a day to day basis. Having this experience has allowed me to grow in several different areas such as: Attention to detail, being thorough, communication skills, and conflict resolution.
Highlight
Computer knowledgeable
Energetic
Effective team player
Superior organizational skills
Dependable and reliable
Superior communication skills
MS office proficient
Work History
Customer Care Representative
Buffalo Wild Wings
North Myrtle Beach, SC
- Having this experience in this field has taught me not only great customer service skills but to be able to sale and encourage a long term commitment to the company
- I was a server for almost two years
- I was the opener and closer on many shifts
- I was relied on to train most of the new servers that came to work at Buffalo Wild Wings.
Purple Onion Café
Shallotte, NC
- I started out as a cashier and within three months I was promoted to a server
- I continued to serve the people and I was noticed by my cheerful attitude and hard work
- After a few short months, I was asked if I would be interested in the catering company as well
- I started doing all the set up for the events
- Because I was being recognized for my dedication was able to do the events without anyone else having to be there.
Education
Associate - Science
Brunswick Community College
Skills
- Data evaluation
- Conflict mediation
- Contract negotiation expertise
- Payment processing
- Customer relations
- Training and development
- Technologically savvy
- Inbound and Outbound Calling
- Product organization
- In-store support
Timeline
Customer Care Representative
Focus Broadband
Customer Care Representative
Buffalo Wild Wings
Purple Onion Café
Associate - Science
Brunswick Community College
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