VERONICA FIGUEROA
SAN JOSE
Summary
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
10
10
years of professional experience
Work History
Medical Assistant
Cdocs Associates Dr. Shahid Siddiqui
11.2022 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Verified patient insurance coverage and collected required co-payments.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
Material Handler
DHL Supply Chain
01.2018 - 05.2020
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Performed cycle counts and inventory control to accurately track product levels.
- Expedited order fulfillment by accurately picking, packing, and shipping products to customers.
- Attached identifying tags to containers to mark with identifying shipping information.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Preschool Teacher
CHAMPION KINDER INTERNATIONAL SCHOOL
09.2017 - 05.2018
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Applied play-based strategies to provide diverse approaches to learning.
- Established positive communication with parents in daily conversation and formal conferences.
- Educated students in foundational concepts such as shapes, numbers, and letters.
- Strengthened communication skills among preschoolers through daily dialogue practice during circle time sessions.
- Assisted and supervised 15 children through entire school day.
- Allowed for ample outdoor discovery time in schedule each day.
Medical Assistant
Habibi Hossein MD
11.2016 - 06.2017
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Taught patients about medications, procedures, and care plan instructions.
- Prepared lab specimens for diagnostic evaluation.
Sales Associate
Macys Department Store
11.2014 - 07.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Education
Medical Assistant
Institute For Business And Technology
Santa Clara, CA09.2016
High School Diploma -
Downtown College Preparatory
San Jose, CA05.2014
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Clinical Documentation
- CPR
- Insurance Verification
- First Aid
- Fluent in Spanish & English
- Payment Collection
- Medical billing and coding
- Valid CA driver's license
Timeline
Medical Assistant
Cdocs Associates Dr. Shahid Siddiqui
11.2022 - Current
Material Handler
DHL Supply Chain
01.2018 - 05.2020
Preschool Teacher
CHAMPION KINDER INTERNATIONAL SCHOOL
09.2017 - 05.2018
Medical Assistant
Habibi Hossein MD
11.2016 - 06.2017
Sales Associate
Macys Department Store
11.2014 - 07.2015
Medical Assistant
Institute For Business And Technology
High School Diploma -
Downtown College Preparatory
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