Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Timeline
Generic

Veronica Flores

Medford,MN

Summary

Dynamic professional with a proven track record at Starbucks, excelling in team leadership and operational compliance. Skilled in inventory management and employee training, I effectively resolved customer complaints and implemented procedures that enhanced efficiency. Proficient in database management systems, I bring adaptability and critical thinking to drive success in fast-paced environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Shift Supervisor

Starbucks
Owatonna, Minnesota
06.2023 - Current
  • Supervised daily operations, ensuring compliance with company policies and regulations.
  • Trained new employees on safety protocols and operational tasks to enhance readiness.
  • Monitored inventory levels, promptly reporting shortages to management for timely action.
  • Resolved customer complaints while delivering exceptional service support.
  • Conducted regular safety inspections to maintain a clean and compliant work environment.
  • Communicated effectively with team members to foster collaboration and improve efficiency.
  • Implemented standard operating procedures for seamless shift transitions.
  • Performed cash handling duties, including counting money and preparing bank deposits.

3rd Shift Warehouse Associate

Aldi Warehouse
Faribault, Minnesota
12.2020 - 12.2022
  • Operated forklifts and pallet jacks to transport materials between storage and shipping areas.
  • Maintained accurate inventory records using warehouse management systems.
  • Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
  • Received deliveries, scanned packages, and updated orders in internal database.
  • Unloaded materials from trucks utilizing various material handling equipment.
  • Assembled customer orders from stock, ensuring accuracy in quantity and types of products.
  • Employed electric pallet jacks, hand-held scanners, shrink wrap machines, and conveyor systems for efficient operations.

Education

Bachelor of Science -

Arizona State University
Tempe, AZ
07-2027

Skills

  • Inventory management
  • Customer service
  • Team leadership
  • Operational compliance
  • Employee training
  • Data entry
  • JavaScript proficiency
  • Python expertise
  • Database management systems
  • Time management
  • Problem resolution
  • Critical thinking
  • Adaptability
  • Quality assurance
  • Effective communication

Affiliations

  • Previously participated in SPOTS(Students performing on tough situations) and STOPS(students together offering peer support) where I actively worked on problem solving, teamwork, communicational skills and developed a passion in working with others.

Certification

  • Forklift Certified.

Languages

English
Professional

Timeline

Shift Supervisor

Starbucks
06.2023 - Current

3rd Shift Warehouse Associate

Aldi Warehouse
12.2020 - 12.2022

Bachelor of Science -

Arizona State University

Similar Profiles

CREATE PROFILE