VERONICA GALINDO
Plainfield,IL
Summary
Results-driven Supervisor and Manager with a proven track record of streamlining processes, reducing costs, and improving productivity. Skilled in staff management, training, and mentoring to motivate employees and achieve organizational goals. Proficient in operations management and software applications, with a focus on inventory oversight and data analytics for efficient decision-making.
Overview
2
2
Languages
2027
2027
years of professional experience
Work History
Supervisor
First Chicago
Chicago, Illinois
05.2023 - Current
- Streamlined workflow processes to reduce costs and improve productivity.
- Assisted managers with employee recruitment and interviews.
- Provided technical support to team members in order to assist them in completing tasks more efficiently.
- Monitored workflow processes to ensure accuracy and timeliness of deliverables.
- Developed innovative strategies to maximize organizational efficiency.
- Communicated employee, customer and workplace needs to managers.
- Coordinated employee schedules according to availability and approved shift changes.
- Encouraged collaboration among team members through positive reinforcement techniques such as praise or rewards programs.
- Managed budgeting processes for assigned projects and departments.
- Resolved conflicts between team members and departments.
- Organized workflow tasks to prevent downtime and production gaps.
- Organized weekly meetings with subordinates to discuss current projects, deadlines, and any other pertinent information.
- Developed effective communication channels between departments within the organization.
- Delegated tasks to team members according to individual strengths.
- Canceled orders based on customer requests, inventory or delivery problems.
Recruiting Supervisor
Premier Staffing Solutions & Consulting
Crest Hill, IL
2024 - 2026
- Lead, coach, and motivate a team of recruiters to meet hiring goals.
- Manage the full-cycle recruiting process, from sourcing and screening to onboarding and placement.
- Develop recruiting strategies to attract qualified candidates for high-volume positions.
- Monitor recruiter performance, productivity, attendance, and daily activity.
- Set and track recruiting metrics and KPIs, including applicants, interviews, hires, starts, and retention.
- Review resumes, conduct interviews, and assist recruiters with candidate selection.
- Build and maintain a strong candidate pipeline for current and upcoming openings.
- Ensure candidates complete all required background checks, drug screens, paperwork, and onboarding requirements.
- Maintain accurate candidate information and activity within the ATS/recruiting systems.
- Partner with clients and hiring managers to understand staffing needs and provide updates.
- Address staffing issues quickly and work with recruiters to improve fill rates and retention.
- Conduct or oversee new-hire orientations and ensure a smooth onboarding experience.
- Train new recruiters on recruiting procedures, systems, compliance, and customer service.
- Analyze turnover and employee feedback to identify opportunities for improvement.
- Prepare recruiting reports and communicate staffing updates to management.
- Ensure recruiting practices follow company policies and applicable employment laws.
- Handle escalated candidate or client concerns professionally.
Manager
Tag logistics
Joliet, IL
02.2019 - 04.2023
- Negotiated contracts with vendors and suppliers.
- Reduced workplace safety or health hazards by enforcing work practices and procedures.
- Analyzed market trends regularly in order to develop targeted marketing campaigns that achieved desired results.
- Maintained frequent interaction with senior management to measure goal achievement and determine areas of improvement.
- Collaborated with staff to develop and carry out processes, resulting in improved performance.
- Addressed and resolved client or customer inquiries to foster superior standards of service.
- Fostered positive relationships with clients through proactive communication tactics.
- Administered annual operating and capital budget to facilitate profitability.
- Maintained accurate records of financial transactions while adhering to all accounting regulations, reflecting attention to detail.
- Collaborated with staff to develop and carry out processes.
- Represented business in marketplace and developed relationships with key accounts to promote and market business.
- Skilled in using various software applications and programs including Microsoft Office and Adobe Creative Suite.
- Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Developed departmental objectives, budgets, policies, procedures, and strategies.
- Skilled in using various software applications and programs including Microsoft Office and Adobe Creative Suite.
- Worked with coworkers to complete tasks.
District Manager
Pls financial
Chicago, IL
11.2004 - 01.2018
- Reviewed financial statements from each location regularly and provided feedback for cost control initiatives.
- Resolved conflicts between personnel at different locations by using mediation tactics such as open dialogue sessions.
- Identified and addressed customer complaints in a timely and professional manner.
- Involved sales of manufactured products, services, commodities, real estate, and other subjects of sale.
- Collaborated with senior management to set and achieve district goals.
- Assessed marketing potential of new and existing store locations, considered statistics and expenditures.
- Developed and implemented effective marketing campaigns across multiple stores in the district.
- Recruited and recommended qualified employees for team’s staff positions.
- Analyzed sales data from all stores within the district to identify trends and opportunities for improvement.
- Developed and maintained strong relationships with key stakeholders in the district.
- Managed sales team to consistently achieve growth and hit sales targets.
- Coached store personnel on sales techniques, product knowledge, customer service skills, merchandising practices, cash handling procedures and loss prevention guidelines.
- Shared best-demonstrated practices with team and across company.
- Provided efficient and courteous service to customers at all times.
Education
High School Diploma - undefined
Romeoville high school
Romeoville, IL05.1998
Skills
- Training and mentoring
- Staff Management
- Goal-Oriented
- Employee Motivation
- Complex Problem-Solving
- Operations Management
- [Software] experience
- Inventory Oversight
- Data Analytics
- Waste Reduction
- Time Management
- Multitasking
- Organizational Skills
- Reliability
Personal Information
Title: MANAGER
LANGUAGES
Spanish
Fluent
Timeline
Supervisor
First Chicago
05.2023 - Current
Manager
Tag logistics
02.2019 - 04.2023
District Manager
Pls financial
11.2004 - 01.2018
High School Diploma - undefined
Romeoville high school
Recruiting Supervisor
Premier Staffing Solutions & Consulting
2024 - 2026