Veronica Garcia
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
3
3
years of professional experience
Work History
Sales Manager
Ralphs Fresh Fare
01.2023 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Managed and motivated employees to be productive and engaged in work.
- Resolved customer issues promptly boost client satisfaction.
- Aligned company goals with customer outcomes and increased customer satisfaction.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Built relationships with customers and community to establish long-term business growth.
Cashier
Ralphs Fresh Fare
05.2020 - 01.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
Education
High School Diploma -
Trabuco Hills High School
Mission Viejo, CA06.2022
Skills
- Networking Events
- Critical Thinking
- Mathematics
- Judgment and Decision-Making
- Service-Orientation
- Coaching and Mentoring
- Goals and Performance
- Time Management
- Sales Process
- Sales Expertise
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Manager
Ralphs Fresh Fare
01.2023 - Current
Cashier
Ralphs Fresh Fare
05.2020 - 01.2023
High School Diploma -
Trabuco Hills High School
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