Veronica Garcia
Server
Los Banos,CA
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Eggs and Waffles. Proven ability to enhance guest engagement and streamline service efficiency, ensuring memorable dining experiences. Adept at cash handling and fostering warm relationships with patrons, contributing to a positive atmosphere in fast-paced environments.
Overview
15
15
years of professional experience
Work History
Server
Willard Hicks
Morgan Hill, CA
08.2025 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
- Trained and mentored new staff on menu knowledge and service standards.
- Collaborated with kitchen staff to streamline food preparation and order accuracy.
- Resolved customer complaints promptly, maintaining positive dining experiences.
Server
Eggs and Waffles
Gilroy, CA
08.2024 - Current
- Maintained cleanliness and organization of dining area, adhering to health regulations.
- Trained new team members on menu offerings and service protocols.
- Handled guest inquiries and concerns promptly, fostering positive dining experiences.
- Participated in inventory management, tracking supplies to minimize waste and costs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Old City Hall
Milroy, PA
03.2011 - 2025
- Delivered exceptional customer service in fast-paced dining environment.
- Assisted in food preparation and presentation, ensuring high quality standards.
- Managed order accuracy and timely delivery to enhance guest satisfaction.
- Collaborated with kitchen staff to streamline service efficiency during peak hours.
Server
Doble Tree
Fremont, CA
2023 - 2024
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Waitmaster
Morning Star
Los Banos, CA
2018 - 2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Education
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Professional appearance
Hospitality service expertise
Customer service
Languages
Spanish
Professional Working
Timeline
Server - Willard Hicks
08.2025 - Current
Server - Eggs and Waffles
08.2024 - Current
Server - Old City Hall
03.2011 - 2025
Watsonville - ,
Server - Doble Tree
2023 - 2024
Waitmaster - Morning Star
2018 - 2022