Veronica Garcia Sanchez
Wheat Ridge,United States
Summary
Proven track record in enhancing patient care and streamlining operations at Urban Eye's Vision Care, leveraging expertise in visual field testing and exceptional customer service abilities. Excelled in multitasking and problem-solving, significantly improving efficiency and patient satisfaction. Demonstrated leadership by effectively managing and training teams, ensuring compliance and high performance. Outgoing and friendly Optometric Tech experienced with various optometry equipment and reading patient charts to determine patient testing. Maintains schedule and patient flow while completing filing and phone work to facilitate office operations. Assists with frame styling and selling glasses and contact lenses to achieve revenue goals.
Overview
7
7
years of professional experience
Work History
Optometric Technician
Urban Eye's Vision Care
02.2024 - Current
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Maintained clean and organized examination rooms, adhering to strict sanitation standards for optimal patient safety.
- Performed ocular health assessments to aid optometrists in identifying potential eye-related conditions early on.
Emergency Shelter Worker
Denver City
09.2023 - 03.2024
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Intake of migrants into shelter program
- Dismissal of migrants from shelter program.
- Assisted with finding programs for migrants to transition too.
Office Supervisor
Bakemark
01.2018 - 08.2023
- Supported a positive work culture that prioritized teamwork, professionalism, continuous learning opportunities.
- Provided exceptional customer service by addressing client inquiries promptly and professionally.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement, or address productivity concerns.
- Updated reports, managed accounts, and generated reports for company database.
- Created, prepared, and delivered reports to various departments.
- Oversaw the onboarding process for new employees, ensuring proper training was provided for seamless integration into the team.
- Ensured compliance with federal regulations regarding labor laws, taxes, payroll processing while maintaining accurate records.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Education
Associate of Science - Nursing
Colorado Community College of Denver
Denver, CO06.1994
High School Diploma -
North High School
Denver, CO05.1992
Skills
- Visual field testing
- Appointment Scheduling
- Retinal Photography
- Glaucoma screening
- Insurance Billing
- Payment Collection
- Appointment Setting
- Customer service abilities
- Instrument Sterilization
- Problem-solving abilities
- Multitasking Abilities
Timeline
Optometric Technician
Urban Eye's Vision Care
02.2024 - Current
Emergency Shelter Worker
Denver City
09.2023 - 03.2024
Office Supervisor
Bakemark
01.2018 - 08.2023
Associate of Science - Nursing
Colorado Community College of Denver
High School Diploma -
North High School
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