Veronica Giron
Sacramento,CA
Summary
Professional administrative specialist prepared for role requiring exceptional organizational and interpersonal skills. Background includes managing high-traffic reception areas, coordinating schedules, and providing top-notch customer service. Known for strong teamwork and adaptability, ensuring seamless operations and positive client interactions.
Overview
5
5
years of professional experience
Work History
Retail Keyholder
Psycho Bunny
Roseville, CA
01.2024 - Current
- Supervised daily store operations, ensuring adherence to company policies and procedures.
- Assisted in inventory management, conducting regular stock audits to maintain accuracy.
- Trained new staff on customer service standards and sales techniques to enhance team performance.
- Managed cash handling processes, including daily reconciliations and safe deposits.
- Provided exceptional customer service, resolving inquiries and enhancing overall shopping experience.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
Front Desk Receptionist
David R. Gotham
Rocklin, CA
06.2024 - 02.2025
- Managed front desk operations, ensuring efficient guest check-in and check-out procedures.
- Answered multi-line phones promptly, directing calls to appropriate departments.
- Implemented improved filing systems, enhancing document retrieval speed and accessibility.
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected room deposits, fees, and payments.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Sent our X-rays,lab and Ekg orders for patients to be able to get tests done before their scheduled appointment
Inbound Stower
Amazon
Sacramento, CA
06.2023 - 01.2024
- Operated material handling equipment to efficiently stow incoming inventory.
- Managed inventory accuracy through regular cycle counts and system updates.
- Collaborated with team members to optimize stowing processes and workflows.
- Trained new staff on safety protocols and efficient stowing techniques.
- Separated damaged items from functional ones before placing on shelves.
Crew Member
Popeye's Restaurants
North Highlands, CA
04.2020 - 06.2021
- Provided exceptional customer service, ensuring satisfaction and repeat business.
- Operated cash register efficiently, handling transactions and balancing drawers accurately.
- Maintained cleanliness and organization in dining and kitchen areas to uphold health standards.
- Collaborated with team members to streamline order preparation and improve service speed.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
No Degree -
PhlebotomyUSA
Sacramento04-2025
Center High
Antelope05-2019
Skills
- Store operations
- Cash handling accuracy
- Employee training
- Customer service
- Attention to detail
- Order of draw
- HIPAA compliance
- Patient communication
- Blood culture collection
- Capillary puncture
- Difficult draws
- Patient identification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
David R. Gotham
06.2024 - 02.2025
Retail Keyholder
Psycho Bunny
01.2024 - Current
Inbound Stower
Amazon
06.2023 - 01.2024
Crew Member
Popeye's Restaurants
04.2020 - 06.2021
No Degree -
PhlebotomyUSA
Center High