Veronica Hagler
Charlotte,NC
Summary
Conscientious Healthcare professional offering over 11 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Atrium Health
08.2021 - Current
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Used personal protective equipment correctly to protect coworkers and patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Prepared lab specimens for diagnostic evaluation.
- Oriented and trained new staff on proper procedures and policies.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Collected pertinent data and calculations to aid physician in interpreting results.
Certified Clinical Medical Assistant
Asthma & Allergy Specialists
02.2020 - 08.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Taught patients about medications, procedures, and care plan instructions.
- Monitored food challenges to test severity of suspected allergens and provide immediate medical assistance in case of adverse reactions.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Performed medical records management, including filing, organizing and scanning documents.
- Implemented care and efficiency improvements to support and enhance office operations.
Certified Clinical Medical Assistant
Novant Health, Inc
08.2018 - 07.2019
- Adhered to cleaning protocol for EKG machine, Holter cables and accessories to provide safe environment.
- Administered testing with electrocardiogram for patients experiencing events and as screening tool.
- Educated patients on testing and preparation steps prior to procedure.
- Provided instruction on Holter monitor and connected patient to analyzer.
- Registered patients by confirming identification, reviewing consultation requests and entering anticipated services to patient log.
Certified Clinical Medical Assistant
Atrium Healthcare
08.2016 - 08.2018
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
- Taught patients about medications, procedures, and care plan instructions.
- Obtained client medical history, medication information, symptoms, and allergies.
- Prepared and administered medications to alleviate patient symptoms.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
Education
No Degree - Certified Clinical Medical Assistant
Miller Motte College
Jacksonville, NC10.2012
Skills
- HIPAA Compliance
- Specimens Collection and Processing
- Phlebotomy
- Patient-Focused Care
- Lab Equipment Operation
- Electronic Medical Records
- CPR
- Complex Problem-Solving
- Inventory and Supply Management
- Data Entry
- Prioritizing Stat Orders
- Aliquoting
Certification
- CCMA - Certified Clinical Medical Assistant
- BLS Certified
Timeline
Certified Medical Assistant
Atrium Health
08.2021 - Current
Certified Clinical Medical Assistant
Asthma & Allergy Specialists
02.2020 - 08.2021
Certified Clinical Medical Assistant
Novant Health, Inc
08.2018 - 07.2019
Certified Clinical Medical Assistant
Atrium Healthcare
08.2016 - 08.2018
No Degree - Certified Clinical Medical Assistant
Miller Motte College
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