Veronica Hernandez
IHSS Adult Services Program
Commerce,CA
2
Languages
26
years of professional experience
Bilingual Spanish and English Dental Professional with over 20 years of experience in the field with Front And Back Office knowledge.
Home Care Provider for over 10 years, demonstrating adaptability and a commitment to care for those in need.
Work History
IHSS Care Provider
10 Years 4 Months- Coordinated transportation for medical appointments, enhancing patient access to healthcare services.
- Monitored patient conditions, reporting changes to healthcare professionals for timely interventions.
- Prepared nutritious meals according to dietary restrictions and preferences for better overall health.
- Administered medications as prescribed, ensuring proper dosage and adherence to schedules.
- Assisted patient with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Supported patient in managing personal finances, paying bills, and budgeting responsibly.
Receptionist
3 Years 8 Months- Welcomed Patients with friendly greetings and answer general questions
- Check In and Out of Patients
- Multi Task Duties
- Collect Patients' Co-Payments
- Confirm Patient Appointments
- Check Insurance Eligibility/Claims
- Answer Phone Calls Promptly
- Keep Work Area Clean at all Times
Front and Back Office
11 Years 9 Months- Confirm/Schedule Appointments.
- Collected Patient Payments.
- Verify Insurance Information.
- Maintain a Clean Working Area and Presentable.
- Assisted with Back Office Operations to ensure Workflow. Sanitize Rooms After Procedures
- Sterilization of Instruments
- Managed Supply Room Organization for Efficient access to Materials.
- Assisted Doctor with Patient Care, Enhancing overall Treatment Experience.
Education
College Diploma
High School Diploma
Skills
Appointment Scheduling
Insurance Verification
Multi-line phone operation
Office Supply Inventory
Patient Communication
Patient and Insurance Payment Handling
Languages
Spanish
Full Professional
English
Full Professional
Timeline
IHSS Care Provider
IHSS Adult Services Program
01.2016 - 05.2026Read More
Receptionist
Pacific Blue Dental
04.2012 - 12.2015Read More
Front and Back Office
Westchester Dental Care
07.2000 - 04.2012Read More
UEI College
College Diploma
Read More
Bell Gardens High School
High School Diploma
Read More