Veronica Hernandez Sanchez

Waitress, Currently in Training

• Greeted new customers, discussed specials, and took drink orders
• Folded napkins and prepared silverware sets to provide adequate supply for host station
• Answered customers' questions, recommended items, and recorded order information
• Inspected dishes and utensils for cleanliness
• Increased sales significantly by upselling higher-end products to customers
• Used cash registers and credit card machines to cash out customers

• Cooked Tamales, prepared drinks such as atoles, front counter sales, cash register, cleaned pots & pans, swept, mopped

• Greeted new customers, discussed specials, and took drink orders
• Remained calm and poised when dealing with difficult customers or during busy shifts
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
• Trained new waitstaff on proper food handling, customer service and safety procedures
• Bussed tables during busy periods to assist staff and quickly turn over tables
• Provided recommendations on menu items and upsold food and drinks to increase sales
• Answered customers' questions, recommended items, and recorded order information
• Processed orders and sent to kitchen employees for preparation
• Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers