Veronica Hodrick
Norcross,GA
Summary
Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Bartender
Maggianos
11.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Bartender
Global Concessions
03.2023 - 01.2024
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
Bartender
Delaware North
04.2014 - 10.2022
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Obtained cash bank and stocked service bar to prepare for operation.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
- Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
Education
High School Diploma -
Joesph Wheeler High School
MariettaSkills
- Cash handling
- Cocktail preparation
- Inventory management
- Sales reporting
- Customer service
- Conflict resolution
- Team collaboration
- Highly reliable
- Team player attitude
- Strong multitasking
- Clear and effective communication
- Outgoing personality
- Memory retention
- Point of sale systems
- Proficient in mixology
- Beverage supply orders
Certification
- Professional Bartender's Certificate – ABC Bartending Schools.
Timeline
Bartender
Maggianos
11.2024 - Current
Bartender
Global Concessions
03.2023 - 01.2024
Bartender
Delaware North
04.2014 - 10.2022
High School Diploma -
Joesph Wheeler High School