Veronica Holguin
Anthony
Summary
Compassionate Case Manager skilled in addressing diverse patient needs and managing complex conditions. Demonstrates strong case management expertise, effective documentation, and problem-solving capabilities. Successfully handles high caseloads while maintaining quality of care in high-pressure environments. Recommends optimal resources and strategies to enhance patient outcomes and quality of life.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Case Manager
Southwest Key Programs
Canutillo
02.2012 - 03.2025
- Coordinated comprehensive case plans for unaccompanied minors, ensuring holistic support delivery.
- Developed individualized service plans based on specific client goals and needs.
- Advocated for client rights and facilitated access to vital resources.
- Collaborated with multidisciplinary teams to provide integrated care solutions.
- Monitored case progress, adjusting service plans as needed to meet client objectives.
- Provided extensive case management services, including intake, assessment, and crisis intervention.
- Facilitated effective communication between clients, families, and service providers.
- Maintained accurate documentation and client records in compliance with agency guidelines.
Education
Bachelor of Arts - Human & Community Services
New Mexico State University
Las Cruces, NM12-2008
Certificate - Paraprofessional Childcare
Dona Ana Community College
Las Cruces, NM05-1996
Skills
- Case documentation
- Client assessment
- Service coordination
- Crisis intervention
- Family support
- Care management
- Intake process improvement
- Outcome evaluation
- Policy adherence
- Resource allocation
- Effective communication
- Conflict resolution
- Team collaboration
- Time management
- Problem solving
Languages
Spanish
Native/ Bilingual
Certification
- First Aid Certification (CPR).
- CPI Certified.
References
References available upon request.
Timeline
Case Manager
Southwest Key Programs
02.2012 - 03.2025
Bachelor of Arts - Human & Community Services
New Mexico State University
Certificate - Paraprofessional Childcare
Dona Ana Community College
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