Summary
Overview
Work History
Education
Skills
Timeline
Generic

Veronica Ibarra

Las Vegas,NV

Summary

To obtain employment as a Retail sales clerk known for customer service, team player mindset and exceptional cash-handling accuracy Five-year record of dedication and dependability reinforced by consistent “exceed expectations” ratings on performance reviews and multiple “Employee of the Month” honors .Backed by excellent interpersonal skills and a commitment to customer service that has been described as “second-to-none” by employers

Overview

23
23
years of professional experience

Work History

Customer Service /Fuel Ambassador

Mobil/ Circle k
01.2020 - Current
  • Verify ID on lottery ticket sales and track lottery ticket sales in compliance with state law. Oversee sale of gasoline and retail items - snacks, electronics, souvenirs etc.
  • Restock products to shelves, check expiration dates, and ensure only fresh/intact products are sold, maintain the coffee area and breakfast items. Charge customers for cash and debit/credit card purchases using our POS system. Provide customers with their change (if applicable) and a receipt upon purchases.
  • Check for valid ID for any attempted purchases of alcohol or tobacco products.
  • Keep inside and outside of property clear of garbage and mess (bathroom, floors, windows, exterior, gas pumps, shelves, counter, etc.).Fill gas tanks upon request (dependent on state laws).
  • Regulate car wash operations.
  • Full-Service Station
  • Address any questions or concerns raised by customers.

Overnight stock

Arco
01.2024 - 01.2025
  • Organize the coolers and stocks merchandise overnights.

Cashier and Stocking

Grocery Outlet
01.2022 - 01.2024
  • Restock products to shelves, check expiration dates, and ensure only fresh/intact products are sold, maintain the coffee area and breakfast items. Charge customers for cash and debit/credit card purchases using our POS system. Provide customers with their change (if applicable) and a receipt upon purchases.

Customer Service Representative

Shell Gas Station
01.2019 - 01.2020
  • Oversee sale of gasoline and retail items - snacks, electronics, souvenirs etc.
  • Restock products to shelves, check expiration dates, and ensure only fresh/intact products are sold, maintain the coffee area and breakfast items. Charge customers for cash and debit/credit card purchases using our POS system. Provide customers with their change (if applicable) and a receipt upon purchase.
  • Verify ID on lottery ticket sales and track lottery ticket sales in compliance with state law.
  • Check for valid ID for any attempted purchases of alcohol or tobacco products.
  • Keep inside and outside of property clear of garbage and mess (bathroom, floors, windows, exterior, gas pumps, shelves, counter, etc.).

Residential and Commercial Cleaning

Absolute Cleaning Services
05.2007 - 01.2020
  • Clean building floors by sweeping, mopping, scrubbing, or vacuuming them.
  • Gather and empty trash.
  • Service, clean, and supply restrooms.
  • Clean and polish furniture and fixtures.
  • Clean windows, glass partitions, and mirrors, using soapy water or other cleaners, sponges, and squeegees.
  • Dust furniture, walls, machines, and equipment.
  • Make adjustments and minor repairs to heating, cooling, ventilating, plumbing, and electrical systems.
  • Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications.
  • Steam-clean or shampoo carpets.
  • Strip, seal, finish, and polish floors.
  • Clean and restore building interiors damaged by fire, smoke, or water, using commercial cleaning equipment.

Overnight Crew

RMSI
01.2016 - 01.2018
  • Available to read planograms /schematics, Excellent Customer services, Basic hand tool knowledge (drills and manual tools). Carpentry/handyman backgrounds a plus.
  • Meet physical requirements such as but not limited to: lift up to 50 pounds, lift above shoulder level, climb ladders, and stand up to 10 hours on concrete surfaces.
  • Ability to work independently or with a team in a professional manner.
  • Reliable transportation and flexibility to travel to various locations throughout the region.
  • When required must be able to stay in a hotel for 1 to 2 weeks at a time. Travel expenses are paid by the company

Customer Services, Retail Sales Clerk

JC Penny Inc
01.2003 - 01.2009
  • Courteously greet customers and efficiently process transactions within busy, fast-paced retail environments. Operate cash register, scanners and computers to itemize and total customer purchases; collect payments and make change for cash transactions; and balance drawer at the end of each shift. Assist with store stocking, floor-sets and opening/closing procedures, cleaning fitting areas and back room.

Education

Bachelor of Science - Criminal Justice within Chemical Dependency Counselor

Stayer University
Virginia, MN
06-2026

Certificate - Chemical Dependency Counselor

Inter Coast College
Orange, CA
01.2009

Skills

  • Proficient in bilingual communication
  • Commitment to workplace professionalism
  • Executes tasks as directed
  • Driven professional
  • Organized multitasking skills
  • Adaptability in dynamic environments
  • Adaptable learner
  • Strong customer service skills
  • Work efficiency

Timeline

Overnight stock

Arco
01.2024 - 01.2025

Cashier and Stocking

Grocery Outlet
01.2022 - 01.2024

Customer Service /Fuel Ambassador

Mobil/ Circle k
01.2020 - Current

Customer Service Representative

Shell Gas Station
01.2019 - 01.2020

Overnight Crew

RMSI
01.2016 - 01.2018

Residential and Commercial Cleaning

Absolute Cleaning Services
05.2007 - 01.2020

Customer Services, Retail Sales Clerk

JC Penny Inc
01.2003 - 01.2009

Bachelor of Science - Criminal Justice within Chemical Dependency Counselor

Stayer University

Certificate - Chemical Dependency Counselor

Inter Coast College

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Veronica Ibarra