Sales Associate
Dunkin Donuts- DH Restaurant Group
05.2026 - Current
- Delivered friendly customer service while resolving order questions and supporting busy rush periods.
- Processed customer orders accurately using POS system and maintained efficient checkout flow.
- Handled cash, card transactions, and register balancing with consistent attention to accuracy.
- Prepared coffee, breakfast items, and beverages following store quality and food safety standards.
- Restocked merchandise, cups, and ingredients to keep front counter and prep areas organized.
- Sanitized workstations, equipment, and dining areas to maintain clean, safe restaurant conditions.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Adapted quickly to menu changes, promotional items, and fast-paced service expectations.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.