Summary
Overview
Work History
Education
Skills
Timeline
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Veronica Luna

Brentwood

Summary

Offering solid customer service background and team leadership skills, ready to learn and grow in new role. Brings understanding of new positions. strong work ethic ability to quickly grasp new processes and contributes organizational skills and keen eye for detail. Ready to use and develop problem-solving and time-management , skilled in forecasting product demand and comparing data to purchase requests.

Overview

2
2
years of professional experience

Work History

Customer Service

J&C
01.2024 - 03.2025
  • Achieved consistent customer service excellence, maintaining positive attitude under pressure.
  • Promoted repeat business by consistently delivering superior customer service experiences.
  • Provided exceptional customer service to clients, responding to questions effectively.

Warehouse Packer

Madcar
01.2023 - 01.2024
  • Inspected products before packaging to avoid shipping defective or damaged goods to customers.
  • Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
  • Packed, weighed and shipped items per customer specifications.
  • Learned and followed warehouse safety protocols to prevent injuries and accidents.
  • Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors.
  • Operated tape machines, scales and label printers to package items correctly.

Education

High School Diploma -

Instituto Nacional
El Salvador
01-2004

Skills

  • Exceptional customer service
  • Window customer service
  • Patience and composure
  • Inventory management
  • Warehouse safety
  • Product packaging
  • Packing boxes

Timeline

Customer Service

J&C
01.2024 - 03.2025

Warehouse Packer

Madcar
01.2023 - 01.2024

High School Diploma -

Instituto Nacional

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Veronica Luna