Veronica Mejia Rivera
Summary
Detail-oriented Political Science graduate with a Minor in Spanish, skilled in written and verbal communication. Demonstrated ability to thrive in fast-paced environments and adapt to challenges. Strong research and analytical skills contribute to effective problem-solving and a positive professional impact.
Overview
2
2
Languages
7
7
years of professional experience
Work History
Affordable Housing Leasing Agent
Ascend Talent Solution (assigned to Midpen Affordable Housing)
08.2026 - Current
- Processed lease applications, verified documentation, and maintained accurate tenant records in property management systems.
- Responded to inquiries, resolved resident concerns, and supported strong customer service standards.
- Prepared lease agreements, disclosures, and addenda while ensuring compliance with rental policies.
- Screened applicants, reviewed background information, and supported fair, consistent leasing decisions.
- Maintained occupancy goals by marketing vacancies and assisting with lead follow-up and scheduling.
- Performed background, reference and credit checks as part of the screening process of the prospective tenants.
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Conducted property tours and matched prospects with available units based on needs and budget.
Cashier
Target
05.2023 - 06.2026
- Process payments, manage cash drawer, and resolve conflicts while trying to ensure a smooth shopping experience for guests.
- Trained new cashiers on store policies and procedures to ensure consistent service delivery.
- Contribute to a positive work environment, supporting the team and focusing on the overall guest experience.
- Resolved customer complaints and inquiries promptly to strengthen customer relations and satisfaction.
Poll Worker
Contra Costa County
11.2019 - 11.2020
- Processed provisional ballots and documented exceptions according to county election guidelines.
- Safeguarded ballots and voting equipment, ensuring availability for community use during elections.
- Facilitated a smooth voting process, ensuring accurate ballot handling and voter assistance. Collaborated with the team to maintain efficient polling station operations.
- Verified voter registration, issued ballots, and maintained accurate precinct check-in records.
- Provided assistance to Spanish-speaking voters by offering directions and guidance at the polling location.
Intern
Richmond Police Department
06.2019 - 08.2019
- Coordinated with local churches and merchants to support the implementation of department programs.
- Reached out to community contacts and connected with neighborhood leaders.
- Facilitated community outreach and event planning for initiatives like the annual National Night Out.
- Attended conferences in the City Hall with the mayor of the City of Richmond and Proponents.
- Developed research skills and enhanced critical thinking abilities.
Education
Bachelor of Arts - Political Science
University of California-Davis
Davis, CA06-2026
Associate of Arts - Political Science
Contra Costa College
Richmond, CA06-2024
High School Diploma -
De Anza High School
Richmond, CA06-2020
Skills
- Leasing and sales
- Application processing
- Fair housing policies
- Customer service
- Record keeping
- Team building
- Telephone and email etiquette
- Goal-oriented mindset
- Customer assistance
- Time management skills
- Professionalism and courtesy
LANGUAGES
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Affordable Housing Leasing Agent
Ascend Talent Solution (assigned to Midpen Affordable Housing)
08.2026 - Current
Cashier
Target
05.2023 - 06.2026
Poll Worker
Contra Costa County
11.2019 - 11.2020
Intern
Richmond Police Department
06.2019 - 08.2019
Associate of Arts - Political Science
Contra Costa College
High School Diploma -
De Anza High School
Bachelor of Arts - Political Science
University of California-Davis