Veronica Molina
Houston,Texas
Summary
Dynamic and dedicated professional with extensive experience in customer service at La La Land Kind Cafe. Proven ability in employee training and team building, fostering a positive environment. Skilled in time management and effective communication, ensuring exceptional service and cleanliness while enhancing customer satisfaction. Passionate about creating memorable experiences for clients.
Overview
5
5
years of professional experience
Work History
Barista
La La Land Kind Cafe
01.2025 - Current
- I worked as a barista and was cross-trained to work all positions.
- I learned to be kind and patient towards everyone around me, regardless of the circumstances.
- I've learned great customer service qualities and time management skills.
- Maintained cleanliness and organization of the café environment.
- Assisted customers with menu selections and beverage customization.
- Trained new baristas on beverage preparation techniques and café policies.
Cashier
Chipotle
01.2024 - 12.2024
- Participated in customer service role, gaining valuable insights on patience and respect for customer.
- Processed customer transactions efficiently at a busy retail location.
- Prepared and served food items according to health and safety standards.
- Maintained cleanliness of workstations and dining areas throughout service hours.
- Collaborated with team members to ensure efficient service during peak hours.
Gymnastics Coach
SUGARLAND GYMNASTICS
01.2021 - 01.2023
- I was coaching gymnastics for kids ages 6 and up, teaching them about the art and discipline of the sport while making sure they had fun.
- I interacted with the parents and kept them informed on their children's progress, and I engaged with the children and ensured they had the proper understanding of the knowledge they were gaining.
- Designed training programs to enhance gymnastics skills and physical conditioning.
- Instructed gymnasts in various techniques and routines for improved performance.
- Fostered a positive team environment through encouragement and support during sessions.
Education
Major in Sociology With A Minor in Criminology
University of Houston
05-2029
High School Diploma -
HARMONY SCHOOL OF INNOVATION SUGAR LAND
Sugar Land, TX05-2024
Skills
- Customer service
- Time management
- Team building
- Employee training
- Cleanliness
- New hire training
- Positive and professional
- Hospitality and accommodation
- Effective communication
Traits
- Reliable
- Punctual
- Skilled collaborator
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Barista
La La Land Kind Cafe
01.2025 - Current
Cashier
Chipotle
01.2024 - 12.2024
Gymnastics Coach
SUGARLAND GYMNASTICS
01.2021 - 01.2023
Major in Sociology With A Minor in Criminology
University of Houston
High School Diploma -
HARMONY SCHOOL OF INNOVATION SUGAR LAND
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