Customer service oriented professional with 3+ years of healthcare industry experience. Able to ensure timely and high-quality services. Communicate effectively with clients, internal staff, providers, and insurance payers to support the billing and coding process. Maintain and assure patient privacy and confidentiality.
Maintained a safe, secure, and healthy environment. ▪ Assisted with activities of daily living – personal hygiene, mobility, and feeding. ▪ Handled light housekeeping duties, prepared meals, and ran errands. ▪ Completed daily logs documenting patient condition and activities and any changes to patient care plan. ▪ Ensured confidentiality and privacy standards of protected health information.