VERONICA OLIVA
Lakeland,FL
Summary
Offering strong communication and organizational abilities, eager to learn and develop in a new professional environment. Brings the ability to pick up new tasks quickly and adapt to various responsibilities efficiently. Ready to use and develop administrative and customer service skills in a medical receptionist or medical assistant role.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Receptionist / Legal Assistant
Monk Law Group, PLLC
Lakeland, FL
08.2025 - Current
- Prepared, organized, and maintained legal documents, including pleadings, discovery materials, and client files, while ensuring accuracy and confidentiality.
- Assisted attorneys and paralegals with case management by tracking deadlines, handling case documents, and communicating with clients, courts, and opposing counsel.
- Managed incoming calls and directed them to appropriate personnel to enhance communication efficiency.
- Scheduled appointments and coordinated meeting logistics for attorneys and clients, ensuring seamless operations.
- Facilitated office operations by drafting correspondence, processing mail, providing billing support, and organizing office calendars to enhance overall firm efficiency.
Education
High School Diploma -
Santa Fe Catholic High School
Lakeland, FL01.2025
Skills
- Efficiency in Excel, PowerPoint, Word, and other office/Google Docs programs
- Organization skills
- Client service and conflict resolution
- Time management
- Telephone skills
- Data entry
- Leadership in front desk operations
Certification
Certified Notary
Languages
English
Native or Bilingual
Timeline
Receptionist / Legal Assistant
Monk Law Group, PLLC
08.2025 - Current
High School Diploma -
Santa Fe Catholic High School