Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Veronica Olvera

Santa Rosa,CA

Summary

Driven Medical Assistant with proven expertise in patient care and clinical documentation, honed at Artemedica. Excelled in HIPAA compliance and bilingual communication, enhancing patient experiences and operational efficiency. Demonstrated exceptional customer service and vital sign monitoring, contributing to superior patient outcomes and streamlined clinical processes.

Overview

11
11
years of professional experience

Work History

Medical Assistant

Artemedica
01.2017 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for treatments.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Prepared operating rooms with required instruments, ensuring efficient setup for various surgical cases.
  • Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
  • Assisted surgeons during surgeries
  • Supported smooth transitions between surgeries by promptly preparing the operating room for subsequent cases.

Server

Plaza Tequila
06.2013 - 01.2018
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Education

Certificate - Clinical Medical Assistant

Empire College
Santa Rosa, CA
09.2017

High School Diploma -

Elsie Allen High School
Santa Rosa, CA
01.2007

Skills

  • HIPAA Compliance
  • Patient Scheduling
  • Customer Service
  • Medical terminology knowledge
  • Vital Sign Monitoring
  • Direct Patient Care
  • Clinical Documentation
  • Patient-focused care
  • Bilingual
  • CPR/AED Certified
  • Laboratory Skills: butterflies syringe, vacutainer
  • Injection: subcutaneous, intramuscular, intradermal

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Medical Assistant

Artemedica
01.2017 - Current

Server

Plaza Tequila
06.2013 - 01.2018

Certificate - Clinical Medical Assistant

Empire College

High School Diploma -

Elsie Allen High School

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Veronica Olvera