Veronica Pacheco
Moxee City,WA
Summary
Successful Dental Office Administrator with proven attention to detail and office management expertise. Focused on supporting dental practice operations and enabling high-quality patient care. Knowledgeable about recordkeeping, patient protections and financial oversight. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
Work History
Dental Office Administrator
Yakima Valley Endodontics
Yakima, WA
04.2016 - Current
- Coordinated with dental providers regarding patient care and scheduling needs.
- Conducted regular audits of patient accounts to ensure accuracy and compliance with regulations.
- Maintained patient records, scheduled appointments, and handled billing inquiries.
- Managed all front desk operations, including phone calls and customer service inquiries.
- Prepared monthly reports summarizing activity within the dental practice for review by senior management.
- Ensured compliance with HIPAA regulations while handling confidential patient information.
- Managed accounts receivable and payables processes, including invoicing, payments, and collections.
- Ensured compliance with applicable laws, regulations, policies, and procedures for accounts payable and receivable activities.
- Developed strong relationships with customers by providing personalized assistance and support.
- Developed positive relationships with customers through friendly interactions.
Education
Associate of Arts -
Yakima Valley Community College
Yakima, WA06-2015
Skills
- Office Organization
- Payment Collection
- HIPAA Compliance
- Document Preparation
- Finance management
- Claims Processing
- Invoicing and Billing
- Bank Deposits
- Telephone Etiquette
Languages
Spanish
Professional
References
References available upon request.
Timeline
Dental Office Administrator
Yakima Valley Endodontics
04.2016 - Current
Associate of Arts -
Yakima Valley Community College
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