Veronica Padilla
Roselle,NJ
Summary
Reliable and motivated professional with experience in fast-paced, customer-focused work environments. Strong communication, teamwork, organization, and problem-solving skills, with the ability to learn quickly, adapt to new responsibilities, and maintain professionalism in a variety of settings. Detail-oriented, dependable, and committed to completing tasks efficiently while providing a positive experience for customers, coworkers, and employers. Works well independently and as part of a team and is eager to contribute to a professional organization.
Overview
1
1
Certification
1
1
year of post-secondary education
6
6
years of professional experience
Work History
Sortation Associate
Amazon
Edison, New Jersey
09.2023 - 07.2026
- Sorted packages efficiently for timely dispatch to delivery stations.
- Used material handling equipment
- Followed Amazon’s safety procedures
- Conducted quality checks to ensure packages were properly labeled, undamaged, and ready for shipment.
- Maintained a fast-paced work environment while adhering to safety and operational standards.
Customer Service Representative
Wawa
Cranford, New Jersey
04.2022 - 09.2023
- Assisted customers with inquiries and resolved issues efficiently.
- Processed transactions accurately using point-of-sale systems.
- Restocked shelves and ensured product availability for customers.
- Monitored cleanliness and organization of the store environment consistently.
- Developed positive relationships with customers through friendly interactions.
Barista
HMS Host
Newark, New Jersey
07.2021 - 08.2022
- Prepared high-quality beverages according to customer preferences and company standards.
- Maintained cleanliness and organization of workstations throughout the shift.
- Provided exceptional customer service in an airport high traffic environment.
- Operated coffee machines and equipment with efficiency and care.
- Trained new staff on beverage preparation techniques and service protocols.
Customer Service Representative
Taco Bell
Linden, New Jersey
01.2020 - 07.2021
- Assisted customers with inquiries and resolved issues efficiently.
- Maintained knowledge of menu items and promotions for customer assistance.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to ensure smooth store operations.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Education
New Jersey Cosmetology & Hairstyling License - Cosmetology
Empire Beauty School
Union, NJ 04.2025 - 06.2026
Abraham Clark High School
Roselle, NJSkills
- Problem solving
- Effective communication
- Team collaboration
- Reliability
- Attention to detail
- Professionalism
- Fast learner
- Ability to follow instructions
- Adaptability
- Problem Solving
- Observation skills
- Quality assurance
Certification
- NJ SORA- Security Officer Certification July2026
Timeline
New Jersey Cosmetology & Hairstyling License - Cosmetology
Empire Beauty School
04.2025 - 06.2026
Sortation Associate
Amazon
09.2023 - 07.2026
Customer Service Representative
Wawa
04.2022 - 09.2023
Barista
HMS Host
07.2021 - 08.2022
Customer Service Representative
Taco Bell
01.2020 - 07.2021
Abraham Clark High School