Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic
Veronica Perez

Veronica Perez

1105 La Palma Drive, Palmview,TX

Summary

As a dedicated Probation Officer with over 20 years of experience, I have spent my career assisting adults in overcoming life's challenges and completing treatment services through personalized education tailored to individual needs. My expertise includes situational assessments, conflict resolution, effective communication, and referring defendants to services that promote optimal mental, emotional, and behavioral health, all in collaboration with other healthcare team members.

Throughout my career, I have demonstrated a strong commitment to systemic change within the judicial system and have consistently sought professional growth opportunities. I am now eager to bring this passion and dedication to my role as the Executive Officer for Angels of Love. With a mission to advocate for domestic violence victims and raise awareness about domestic violence prevention, Angels of Love aligns perfectly with my values and professional experiences.

My experience in guiding individuals through transformative processes, coupled with my strategic thinking and leadership skills, makes me an ideal candidate for this role. I am confident that my unique perspective and comprehensive skill set will significantly contribute to the success and mission of Angels of Love.

I look forward to the opportunity to lead and support this organization in making a profound impact on the lives of those we serve, ensuring that victims of domestic violence receive the support and advocacy they need.

Overview

24
24
years of professional experience

Work History

Managing Member

Royal Anchor LLC
Palmview, TX
06.2022 - Current
  • Encourage and motivate clients to develop new coping mechanisms and techniques to drive behavior modification.
  • Maintain and develop community relationships to support various client referrals.
  • Facilitate Life Skills Sessions to educate, empower, and build healthy productive citizens.
  • Assist and advocate for clients obtaining financial resources and government entitlements.
  • Manage operations budgeting, accounts payable and accounts receivable and payroll.
  • Keeps up-to-date on regulatory changes affecting business operations.
  • Create and implement marketing and advertising strategies to support revenue goals and promote strategic growth.

Temporary Teacher

Region One
Edinburg, TX
09.2022 - 05.2024
  • Differentiates instruction according to student skill level.
  • Establish and enforce rules for behavior and procedures to maintain order among students.
  • Manage student behavior in classroom by establishing and enforcing rules and procedures.
  • Prepare and maintain classroom environments appropriate for student learning and physical, social and emotional development.
  • Prepare and maintain classroom environments appropriate for student learning and physical, social and emotional development.
  • Help students learn to persevere with challenging tasks and build resilience for later educational efforts.

Coordinator

Palmview Chamber Of Commerce
Palmview, TX
08.2021 - 08.2022
  • Advocates for new members and members, by addressing needs with accurate information and support.
  • Prepares and supports office activity request forms for directors to continuously improve operations and maximize productivity.
  • Coordinates daily functions by leveraging leadership abilities and small business economic development knowledge.
  • Implemented innovative member incentive program to increase membership.
  • Excelled in member retention and increased revenue by driving effective member relationship management protocols.
  • Demonstrated consistent operational excellence to maintain stellar office reputation.
  • Assessed current office procedures and implemented improvements, boosting productivity 75%.

Provider

Starr Home Health Agency
Rio Grande City, TX
11.2004 - 01.2021
  • Coordinated communication between patient, family members and medical staff
  • Supported patient service needs by coordinating efficient referrals for additional resources.
  • Improved quality of care with diligent attention to patient needs and delivery strategies.
  • Maintained all areas clean, organized and in line with company professional standards.
  • Completed accurate work tasks by carefully reviewing every patient's need
  • Engaged Patient's care with proactive strategies to understand needs and develop successful solutions.

Assessment Officer

Hidalgo County Community and Corrections Dept.
Edinburg, TX
09.2014 - 12.2019
  • Developed personalized instructional plans to accommodate individual abilities, needs, and learning characteristics to complete probation term successfully.
  • Reviewed defendant's records and evaluations to gain insight of individual needs and challenges prior to being placed on probation.
  • Administered standardized assessment in alignment with department requirements to assure the proper administration and interpretation of the Texas Risk Assessment System.

Community Supervision Officer

Hidalgo County Adult Probation Services
Edinburg, TX
12.1999 - 08.2014
  • Maintained positive relationships with offenders and family members through office visits or phone contacts.
  • Developed offender case plans based on analysis of their criminogenic needs.
  • Assisted probationers with resolving housing, employment and social services problems.
  • Attended court hearings and provided testimony.
  • Created and updated legal documents such as, defendant files, criminal history, and medical history.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Provided excellent resources and attention to defendants at face-to-face visits or through phone conversations.

Education

Certificate - Victim Services Division

Texas Department of Criminal Justice
Austin, TX
01-2024

Certificate - Resiliency Module

TDCJ Victim Services Division
Austin, TX
01-2024

Certificate - Domestic Violence Advocate

Women Together/Mujeres Unidas
McAllen, TX
04.2023

Certificate - Certified Domestic Violence Specialist -1

National Anger Management Association
South Carolina
03.2023

Certificate - Anti-trafficking Consultant

US Institute of Diplomacy And Human Rights
Washington, DC
02.2023

Certificate - Domestic Violence Victim Empowerment Instructor

Angels of Love
McAllen, TX
11.2022

Certificate - Human Rights Consultant

US Institute of Diplomacy And Human Rights
Washington, DC
04.2022

Certificate - Temporary Teacher

Region One
Edinburg, TX
08.2021

Continuing Education - Teacher Certification

South Texas College
Mcallen, TX
12.2009

Certification - Community Supervision Officer

Texas Department of Criminal Justice
Austin, TX
03.2000

Bachelor of Arts - Political Science

Texas A&M University - Kingsville
Kingsville, TX
05.1999

Minor - Business Administration

Texas A&M University - Kingsville
Kingsville, TX
05.1999

High School Diploma -

La Joya High School
La Joya, TX
05.1994

Skills

  • Resource Allocation
  • Professional Networking
  • Critical Thinking
  • Problem Resolution
  • Training & Development
  • Relationship Building
  • State and Federal Legal Knowledge
  • Document Management
  • Court Processes

Affiliations

  • National Anger Management Association Member
  • Texas Council of Family Violence Member
  • City of Palmview Zoning Board of Adjustments Director
  • Palmview Chamber of Commerce Director
  • Mrs Palmview 2023-2024

Timeline

Temporary Teacher

Region One
09.2022 - 05.2024

Managing Member

Royal Anchor LLC
06.2022 - Current

Coordinator

Palmview Chamber Of Commerce
08.2021 - 08.2022

Assessment Officer

Hidalgo County Community and Corrections Dept.
09.2014 - 12.2019

Provider

Starr Home Health Agency
11.2004 - 01.2021

Community Supervision Officer

Hidalgo County Adult Probation Services
12.1999 - 08.2014

Certificate - Victim Services Division

Texas Department of Criminal Justice

Certificate - Resiliency Module

TDCJ Victim Services Division

Certificate - Domestic Violence Advocate

Women Together/Mujeres Unidas

Certificate - Certified Domestic Violence Specialist -1

National Anger Management Association

Certificate - Anti-trafficking Consultant

US Institute of Diplomacy And Human Rights

Certificate - Domestic Violence Victim Empowerment Instructor

Angels of Love

Certificate - Human Rights Consultant

US Institute of Diplomacy And Human Rights

Certificate - Temporary Teacher

Region One

Continuing Education - Teacher Certification

South Texas College

Certification - Community Supervision Officer

Texas Department of Criminal Justice

Bachelor of Arts - Political Science

Texas A&M University - Kingsville

Minor - Business Administration

Texas A&M University - Kingsville

High School Diploma -

La Joya High School
Veronica Perez