Veronica Perez
Arlington
Summary
Dedicated office administrative assistant with over 13 years of experience in handling sensitive information and providing exceptional customer support. Skilled in payroll processing, billing, and Microsoft Office applications. Aiming to enhance office efficiency and client satisfaction through organized file management and effective communication.
Overview
27
27
years of professional experience
Work History
Office Administrative Assistant
Lively's Washmobile, Inc
Dallas, TX
01.2013 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls, text messages or email correspondence.
- Handle and process employee's payroll along with other tasks such as process all tax liabilities for Company with the use of Intuit Quickbooks
- Create and Email Invoices for all Vendors/ Customer
- General Administrative duties and day-to-day office operations
Cashier
Eurest Dining Services
Grand Prairie, TX
01.1999 - 02.2010
- Processed transactions efficiently, ensuring accurate cash handling and customer satisfaction.
- Assisted customers with menu selections, providing knowledgeable recommendations to enhance dining experience.
- Maintained cleanliness and organization of work area, adhering to food safety and sanitation standards.
- Food Prep for Salad Bar along with setting it up.
- Trained new staff on operational procedures and best practices for cash management and customer service.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
GED -
West Dallas
Dallas, TX12-1998
Skills
- Verbal communication
- Microsoft office
- Billing and invoicing
- File organization
- Document scanning
- Confidentiality handling
- Payroll
- Reception management
Languages
Spanish
Professional Working
Timeline
Office Administrative Assistant
Lively's Washmobile, Inc
01.2013 - Current
Cashier
Eurest Dining Services
01.1999 - 02.2010
GED -
West Dallas