Veronica Peyrani
Park Avenue Dermatology
Orange Park
1
Language
1
Certification
8
years of professional experience
Compassionate Medical Assistant with expertise in patient scheduling, HIPAA compliance, and direct patient care. Committed to enhancing patient experiences through education and support.
Work History
Medical Assistant
2 Years 6 Months- Administered patient intake processes, ensuring accurate collection of medical history and insurance information.
- Assisted in preparing examination rooms, maintaining cleanliness and organization for efficient patient flow.
- Supported dermatology procedures by providing instruments and supplies, enhancing overall procedural efficiency.
- Managed appointment scheduling using electronic health record (EHR) systems, optimizing provider availability and patient access.
- Educated patients on skincare treatments and post-procedure care, improving compliance and satisfaction rates.
- Trained new staff on office protocols and EHR navigation, fostering a knowledgeable and efficient team environment.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Patient Access Representative
2 Years 10 Months- Facilitated patient registration processes to enhance accuracy and efficiency in data entry.
- Coordinated insurance verification procedures, ensuring compliance with billing requirements.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
Education
High School Diploma
Skills
HIPAA compliance
Patient scheduling
Customer service
Medical terminology knowledge
Medical terminology
EMR / EHR
Direct patient care
Clinical documentation
Reliable team player
Procedure assistance
Compassionate
CPR
Insurance verification
Appointment setting
Compassionate caregiver
Certification
Certified Spanish Medical Interpretar
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
Park Avenue Dermatology
02.2024 - CurrentRead More
Patient Access Representative
R1 Rcm
04.2018 - 02.2021Read More
Eminence High School
High School Diploma
Read More