Overview
Work History
Education
Skills
Timeline
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Veronica Phillips

Dillingham,AK

Overview

1
1
year of professional experience

Work History

Bartender

Willow Tree Bar
08.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.

Hotel Front Desk Clerk

Chougging
06.2024 - 08.2024
  • Collected room deposits, fees, and payments.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Collaborated with team members to handle guest requirements from check-in through check-out.
  • Confirmed relevant guest information and payment methods to prevent fraud.

Cashier Supervisor

Bristol Express
06.2023 - 08.2024
  • Quickly and accurately counted drawers at start and end of each shift.
  • Built positive relationships with customers to increase repeat business.
  • Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
  • Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
  • Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
  • Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.

Education

Dillingham High/middle School
Dillingham

Skills

Staff Management

Creative mixology

Engaging personality

Ordering procedures

Clear and effective communication

Timeline

Hotel Front Desk Clerk

Chougging
06.2024 - 08.2024

Bartender

Willow Tree Bar
08.2023 - Current

Cashier Supervisor

Bristol Express
06.2023 - 08.2024

Dillingham High/middle School

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Veronica Phillips