Veronica Rayfield, LMSW
Summary
Licensed Social Worker with over 9 years of experience in crisis intervention, case management, and care coordination for children, families, and vulnerable populations. Skilled in identifying barriers to care, coordinating community resources, and collaborating with multidisciplinary teams to support positive patient outcomes. Dedicated to promoting patient well-being, continuity of care, and successful transitions across behavioral healthcare and community settings.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Case Manager – Behavioral Health
The County of Ellis
11.2025 - Current
- Review assessments to identify behavioral health needs, barriers to care, and appropriate community-based interventions.
- Collaborate with courts, law enforcement, healthcare providers, and community agencies to facilitate continuity of care and access to services.
- Provide crisis intervention, care coordination, advocacy, and support to individuals and families navigating complex systems.
- Participate in multidisciplinary meetings and represent Behavioral Health Services in community partnerships.
- Support justice-involved individuals participating in specialty court programs, including Veterans Treatment Court.
- Develop and maintain partnerships with community resources to improve access to care and support services.
Permanency Supervisor
TFI (Texas Family Initiative) – EMPOWER
03.2024 - 11.2025
- Following the transition to a privatized service model, maintained continuity of care and performed the same responsibilities, including assessment, case management, advocacy, resource coordination, and client support.
- Supervised case management services and coordinated care for children and families with complex psychosocial needs.
- Collaborated with schools, legal professionals, and community organizations to coordinate comprehensive support services.
- Provided crisis intervention, resource coordination, and family education to promote positive outcomes.
- Reviewed case documentation, assessments, and service plans to ensure compliance and quality standards.
- Facilitated multidisciplinary team meetings and coordinated services among stakeholders.
- Guided staff in assessment, documentation, advocacy, and service planning practices.
Conservatorship Supervisor I
Department of Family and Protective Services
10.2023 - 03.2024
- Supervised case management services and coordinated care for children and families with complex psychosocial needs.
- Collaborated with schools, legal professionals, and community organizations to coordinate comprehensive support services.
- Provided crisis intervention, resource coordination, and family education to promote positive outcomes.
- Reviewed case documentation, assessments, and service plans to ensure compliance and quality standards.
- Facilitated multidisciplinary team meetings and coordinated services among stakeholders.
- Guided staff in assessment, documentation, advocacy, and service planning practices.
Conservatorship Specialist IV
Department of Family and Protective Services
09.2016 - 10.2023
- Conducted comprehensive psychosocial and safety assessments to identify client strengths, needs, risks, and appropriate interventions.
- Coordinated services and referrals for behavioral health treatment, housing assistance, and supportive services.
- Developed individualized service plans based on assessment findings and monitored progress toward established goals.
- Maintained detailed case records, assessments, and reports in compliance with agency requirements.
- Collaborated with mental health professionals, schools, legal representatives, and community partners to coordinate care.
- Provided crisis intervention and support during emergency situations and periods of family instability.
- Built trusting relationships with clients and families while supporting informed decision-making and positive outcomes.
Education
M.S. - Social Work
The University of Texas at Arlington
Arlington, Texas08-2020
B.S. - Social Work, Minor in Sociology
Texas Woman’s University
Denton, Texas08-2016
Skills
- Crisis Intervention & Stabilization
- Care Coordination
- Case Management
- Patient & Family Advocacy
- Interdisciplinary Team Collaboration
- Behavioral Health Support
- Trauma-Informed Care
Certification
- Licensed Master Social Worker
- License Number: 117334
Timeline
Case Manager – Behavioral Health
The County of Ellis
11.2025 - Current
Permanency Supervisor
TFI (Texas Family Initiative) – EMPOWER
03.2024 - 11.2025
Conservatorship Supervisor I
Department of Family and Protective Services
10.2023 - 03.2024
Conservatorship Specialist IV
Department of Family and Protective Services
09.2016 - 10.2023
B.S. - Social Work, Minor in Sociology
Texas Woman’s University
M.S. - Social Work
The University of Texas at Arlington