VERONICA REYES
Bakersfield,CA
Summary
Senior Admissions Representative who is excellent at juggling multiple tasks and working under pressure. Experience includes high volume of public contact phone and interviews, outstanding communication and interpersonal skills. Flexible and hardworking with the desire to thrive, succeed, and excel. Open to new challenges and responsibilities to succeed in a highly reputable company.
Overview
25
25
years of professional experience
Work History
Senior Admissions Representative
Unitek Education
Bakersfield, CA
02.2026 - Current
- Led recruitment initiatives to enhance student enrollment and retention strategies.
- Manage applications and enrollments
- Mentored junior admissions representatives, fostering professional development and knowledge sharing.
- Competency in CRM systems
- Ability to manage high-volume workflows, maintaining organization, accuracy and deadlines.
- Implemented targeted marketing campaigns to connect with specific demographics of potential applicants more effectively.
- Delivered exceptional customer service to prospective students, addressing questions or concerns promptly and professionally.
- Completed outbound calls to generate referrals and connect with interested individuals.
- Set appointments for individuals to visit campus and conducted facility tours.
Linear Admissions Advisor
SJVC /Carrington College Bakersfield
Bakersfield, CA
09.2015 - 01.2026
- Responded to all incoming inquiries via phone, text message and email
- Scheduled appointments with prospective students
- Made outbound calls
- Presented program presentations
- Conducted tours
- Conducted follow-up appointments
- Scheduled assessments
- Discussed assessment outcome
- Set up Program Director Interviews
- Set up classroom observations
- Conducted Open house events
- Interviewed applicants one-on-one to gain information about their goals and motivation.
- Managed caseload of students and document tracking
- Built relationships with students
- Completed enrollment documents and assisted Orientation
- Maintained student privacy and college/state compliance
- Enrolled qualified students
Education Finance Advisor
Milan Institute Bakersfield, California – Central
Bakersfield, CA
10.2011 - 05.2014
- Determined/explained financial aid eligibility based on FAFSA
- Provided weekly reports per financial aid matters to Campus Director
- Submitted completed Financial Aid files to corporate
- Maintained student confidentiality
- Adhered to all federal and state compliance guidelines
- Maintained student financial files
Customer Service Representative
Milan Institute Bakersfield, California – Central
Bakersfield, CA
04.2010 - 10.2011
- Directed calls to appropriate individuals and departments.
- Drafted meeting agendas
- Entered meeting information into shared company computer drive
- Maintained an up-to-date department organizational chart
- Served as central point of contact for all outside vendors
- Completed monthly expense report
- Organized files
- Developed spreadsheets
- Faxed/Scanned documents
- Managed daily office operations and maintained office equipment
- Earned management trust by serving as key holder, responsibly opening and closing store.
Beauty Advisor
Gottschalks
Bakersfield, CA
06.2001 - 06.2009
- Trained new team members on applying procedures and regulations in order to meet daily/month sales goals
- Assisted clients with personalized shopping
- Audited and documented sales for executive team
- Maintained a solid knowledge base of all products and services
- Exceeded sales goal as a Top Performer
- Maintained cash wrap
- Open and closing of registers
Education
Bachelor of Arts - Liberal Studies
California State University
Bakersfield, CA01-2006
Associate of Arts - Liberal Studies
Bakersfield College
Bakersfield, CA01-2002
Skills
- Meticulous
- Compliant
- Extremely Organized
- Broad admissions knowledge
- Dedicated team player
- Good time management
- Strong interpersonal skills/verbal communication
- Computer/Software skills
- Ability to multitask
- Strong
- Self-management
- Responsible/Accountable
Timeline
Senior Admissions Representative
Unitek Education
02.2026 - Current
Linear Admissions Advisor
SJVC /Carrington College Bakersfield
09.2015 - 01.2026
Education Finance Advisor
Milan Institute Bakersfield, California – Central
10.2011 - 05.2014
Customer Service Representative
Milan Institute Bakersfield, California – Central
04.2010 - 10.2011
Beauty Advisor
Gottschalks
06.2001 - 06.2009
Associate of Arts - Liberal Studies
Bakersfield College
Bachelor of Arts - Liberal Studies
California State University