Veronica Rodriguez-Castaneda
San Pablo,CA
Summary
Efficient medical assistant with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Medical Assistant
Kaiser Permanente
Pinole, CA
10.2022 - Current
- Delivered consistent phone support meeting expectations for both on-call and clinic-based patients.
- Processed all required prior authorizations, referrals and medication refill requests.
- Ensured availability of diverse appointments by collaborating with five doctors.
- Optimized patient record systems by implementing regular software updates.
- Ensured every patient interaction was conducted calmly and professionally.
Medical Assistant
Community Clinic
San Rafael, CA
03.2022 - 10.2022
- Performed triage, recorded vital signs, and contributed to patient care management.
- Facilitated patient mobility, transfer coordination and exam readiness.
- Collaborated with registered nurses to execute noninvasive procedures.
- Sanitized rooms promptly after each appointment.
Merchandiser
The Home Depot
San Rafael, CA
06.2014 - 03.2022
- Ensured high standard of customer service.
- Conduct daily inventory assessments for merchandise.
- Organized shelves and distributed cleaning tasks.
- Resolved printing machine issues for price labels.
Education
Medical Assisting Diploma -
Unitek College
South San Francisco, CA02.2022
High School Diploma -
Richmond High School
Richmond, CA06.2013
Skills
- BSL from AHA
- Injections (IM, ID, SC)
- Basic computer skills (Microsoft word, Excel)
- Epic medical chart
- HIPAA/OSHA guidelines
- Effective cross functional communicator
- Skilled collaborator
- Solutions oriented professional
- Rapid and Adaptive
- High achiever
- Medical terminology knowledge
- Reliable team player
- Immunization administration
- Specimens collection and processing
Languages
Sp
Professional Working
Timeline
Medical Assistant
Kaiser Permanente
10.2022 - Current
Medical Assistant
Community Clinic
03.2022 - 10.2022
Merchandiser
The Home Depot
06.2014 - 03.2022
Medical Assisting Diploma -
Unitek College
High School Diploma -
Richmond High School