Summary
Overview
Work History
Education
Skills
Certification
REFERENCES
Timeline
Generic

Veronica Rodriguez Hernandez

35 Bruce Street, Lawrence,MA

Summary

Dedicated, passionate and committed to achieving both professional and personal goals, fostering strong relationships with patients and families through empathetic communication and excellent customer service.


Overview

4
4
years of professional experience
1
1
Certification

Work History

Deli Customer Service

Market Basket
09.2019 - Current
  • Greeted customers at counter to fulfill requests and answer questions.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Trained new employees at Deli Department
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

Education

Medical Assistant Certificate -

Northern Essex Community College
Haverhill, MA
05.2024

High School Diploma -

Colegio San Miguel Arcangel
DOMINICAN REPUBLIC
06.2005

Skills

  • Organizational Skills
  • Bilingual
  • Equipment Operation
  • Customer Service
  • Cross-Training
  • Excellent Communication
  • Quality Control
  • Teamwork Abilities

Certification

Adult, Child, and Baby First Aid/CPR/ADE- American Red Cross, EE.UU- 2023


REFERENCES

Candy Peguero: Job Supervisor

(978) 701-0581


Angela Pantaleon: Personal Reference

(484) 374-7882


Cheryl Charest: CMA Program Instructor

(978) 645-1233


Timeline

Deli Customer Service

Market Basket
09.2019 - Current

Medical Assistant Certificate -

Northern Essex Community College

High School Diploma -

Colegio San Miguel Arcangel

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Veronica Rodriguez Hernandez