Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Veronica Rosas-Gutierrez

Banning,CA

Summary

Seeking to transition into new field, utilizing skills developed in high-demand, customer-focused environment. Proficient in team leadership, operational management, and conflict resolution, consistently driving positive outcomes. Ready to apply strong foundation in these areas to new and challenging role.

Overview

2
2
years of professional experience

Work History

Shift Manager

Del Taco Restaurant
10.2023 - Current
  • At Del Taco, I am responsible for running the restaurant during my assigned shift. I guide the team and ensure good food quality as well as safety. I’m able to manage customer service, handle any customer concerns, and ensure the smooth operation of the kitchen and front-of-house areas. I am responsible for monitoring inventory, cash handling, and other financial tasks. Overall, I help and support the team with my strong leadership, communication, and problem-solving skills.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.

Education

Bachelor of Science - Computer Science

Cal State University of San Bernardino
San Bernardino
08.2022 - Current

Skills

  • Microsoft Excel
  • Programming
  • Python
  • C
  • SQL
  • Teamwork

  • Critical Thinking
  • Communication
  • Attention to Detail
  • Problem-Solving
  • Cash handling

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Shift Manager

Del Taco Restaurant
10.2023 - Current

Bachelor of Science - Computer Science

Cal State University of San Bernardino
08.2022 - Current