Veronica Ruiz
Fort Worth,TX
Summary
Dedicated Medical Assistant with extensive experience at Cook Children's Dodson Specialty Clinics, specializing in patient care coordination and clinical operations. Recognized for expertise in HIPAA compliance and insurance verification, while consistently improving patient outcomes through exceptional communication and precise data management.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Medical Assistant
Cook Children's Dodson Specialty Clinics
Fort Worth, USA
01.2011 - Current
- Oversaw patient intake while executing urinalysis and uroflow assessments.
- Executed in-office ultrasound procedures skillfully.
- Facilitated various in-office procedures, including circumcisions and meatotomy.
- Coordinated surgical and radiological schedules along with new patient bookings.
- Facilitated authorizations for surgical procedures.
- Conducted detailed patient/family education sessions covering urodynamics, peristeen training, and other relevant skills.
- Coordinated with self-pay patients to establish manageable payment options.
- Reviewed patient charts in preparation for upcoming visits.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Coordinated with vendors and suppliers to ensure product availability and delivery timelines were met.
- Kept detailed track of order inventories and verified timing and specifications of additional orders based on known customer preferences.
- Generated reports on order status, inventory levels, delivery times, and other metrics related to order management.
- Reviewed invoices submitted by vendors for accuracy prior to payment being issued.
- Ensured compliance with applicable state laws and regulations governing case management activities.
- Participated in multidisciplinary team meetings to discuss cases and develop strategies for providing effective care.
- Collaborated with social workers to support patients.
- Built and maintained strong relationships with patients by successfully resolving issues and responding promptly to phone inquiries.
- Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
- Monitored reimbursement from managed care networks and insurance carriers to verify consistency with contract rates.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
Education
Diploma - Medical
Career Centers of Texas
Fort Worth, TX09.2009
High School Diploma -
Waurika High School
Waurika, OK05.2008
Skills
- Customer service
- Data entry
- Triage
- Insurance Verification
- Patient Care
- Epic, Athena EMR, Midas, OnBase, Right Fax
- Clinical operations
- Direct patient care
- Diagnostic testing assistance
- Patient care coordination
- Completing insurance forms
- Medical billing and coding
- Inventory management
- HIPAA compliance
- Inventory and supply management
- Medical records management
- Clinical applications
Certification
- AED Certification
- CPR Certification
- BLS Certification
Affiliations
- Peak Performer x 4
- Team Peak Perormer
- North Texas Healthcare Hero
Accomplishments
- Yellow Belt (In Prpgress)
Languages
Spanish
Native/ Bilingual
Timeline
Medical Assistant
Cook Children's Dodson Specialty Clinics
01.2011 - Current
- AED Certification
- CPR Certification
- BLS Certification
Diploma - Medical
Career Centers of Texas
High School Diploma -
Waurika High School
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