Open To Work
Veronica Shomon
Cleveland,OH
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteSummary
Detail-oriented Utility Clerk skilled in managing utility services and customer relations. Expertise in billing, collections, and data management, with a solid grasp of safety regulations. Proven ability to enhance operational efficiency and drive customer satisfaction through analytical thinking, effective communication, and proactive problem-solving.
Overview
1
1
Certification
28
28
years of professional experience
Work History
Utility Clerk/Maintenance
BJ's Wholesale
Middleburgh, OH
04.2009 - Current
- Processed customer transactions efficiently at the point of sale.
- Assisted customers with product inquiries and store navigation.
- Cleaned, stocked and maintained club facilities on a daily basis.
- Routinely operated industrial floor scrubbing machinery with certification.
- Utilized computers and SAP programming to track and log income from lottery, till, vending, enhancing financial accuracy.
- Completed and complied with all company safety training and certifications.
- Coordinated with internal departments to resolve any operational issues.
- Compiled monthly financial statements for management review, supporting informed decision-making.
Cash Office Supervisor
MGI
Parma, OH
08.1998 - 03.2009
- Managed daily cash office operations and ensured compliance with company policies.
- Supervised cash handling and reconciliation process for financial accuracy.
- Trained staff on cash management procedures and best practices.
- Conducted audits to verify cash balances and identify discrepancies.
- Maintained records of transactions and generated financial reports regularly.
- Ensured a secure environment for cash handling and storage activities.
- Tallied up cash transactions and submitted reports to management.
- Maintained daily cash flow log and compared daily cash logs to monthly bank statements and reports.
- Conducted regular meetings with staff to discuss performance goals and objectives.
Education
Skills
- Cash management
- Financial reporting
- SAP software
- Operational coordination
- Safety compliance
- Quality control
- Staff training
- Customer relationship management
Certification
- Floor scrubbing operation certification.
Accomplishments
- Cash office Supervisor.
Timeline
Utility Clerk/Maintenance - BJ's Wholesale
04.2009 - Current
Cash Office Supervisor - MGI
08.1998 - 03.2009
General Education Diploma - ,