Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Veronica Velazquez

Allentown,PA

Summary

To obtain a challenging and responsible position with a progressive organization in which my experience, education, and skills will add value

Overview

8
8
years of professional experience

Work History

Home Health Aide

Caresphere
12.2021 - Current
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Provided mobility assistance such as walking and regular exercising.
  • Assisted disabled clients to support independence and well-being.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Provided transportation and appointments management.
  • Transported clients for medical and personal outings.
  • Provided direct personal care and administrative services to clients.
  • Communicated regularly with clients' families to provide updates on health and wellbeing.

Full Time Key Holder

Dollar General
12.2017 - 05.2019
  • Assisted with team responsibilities by cleaning, managing cash registers, answering phone calls, and product merchandising.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Encouraged a positive work environment by consistently treating all employees and customers with respect and consideration
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Trained and supervised new employees to apply best practices in customer service and store operations.
  • Prepared bank deposits and sales reports to keep daily processes running smoothly.

Valet Attendant

Tavent Group
05.2016 - 12.2018
  • Recorded make, model and exact location of each parked vehicle for easy retrieval.
  • Delivered guest vehicles smoothly and met diverse needs of valet customers.
  • Parked and retrieved cars carefully to prevent damage and avoid delays.
  • Welcomed arriving guests and explained car retrieval procedures.
  • Established positive guest relationships through consistent delivery of excellent customer service.
  • Drove varied vehicles, including luxury and sports models, safely and legally.

Sales Specialist

Arjay Wireless
01.2016 - 11.2017


  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Provide efficient, courteous customer service , and provided first-rate service to all customers and potential customers.
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.

Cashier

Dollar Tree
08.2016 - 09.2017
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers by answering questions and fulfilling requests.
  • Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Greeted all customers warmly to build welcoming and positive atmosphere within store.
  • Answered questions about store policies and addressed customer concerns.

Education

High School Diploma -

Wallington Junior Senior High School
Wallington, NJ
06.2016

Skills

  • Customer Service
  • Delivery Driver experience
  • Warehouse Experience
  • Cash handling
  • Store opening and closing procedures
  • Team oriented
  • Outstanding customer service skills
  • Independent and Focused worker
  • Recognized team player
  • Calm under pressure
  • Client relations

Certification

  • Certified [Job Title], [Company Name] - [Timeframe]

Timeline

Home Health Aide

Caresphere
12.2021 - Current

Full Time Key Holder

Dollar General
12.2017 - 05.2019

Cashier

Dollar Tree
08.2016 - 09.2017

Valet Attendant

Tavent Group
05.2016 - 12.2018

Sales Specialist

Arjay Wireless
01.2016 - 11.2017

High School Diploma -

Wallington Junior Senior High School

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Veronica Velazquez