Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Veronica Villa

Houston

Summary

Seasoned revenue specialist bringing 32 years of experience in resolving and overseeing insurance credit balances. Highly adept with key strengths in credit management functions to ensure accurate identification and timely resolutions of overpayments.

Overview

28
28
years of professional experience

Work History

Revenue Specialist

The Harris Center For Mental Health And IDD
Houston
10.2001 - Current
  • Execute revenue cycle processes by reconciling payer credit balances
  • Reducing overdue amounts
  • Analyze billing discrepancies to enhance accuracy and streamline reconciliation efforts.
  • Develop training materials for Revenue Management staff
  • Support month-end closing activities
  • Manage payer websites
  • Monitor aging credit reports
  • Collaborate with cross-functional teams to improve revenue cycle and payer audits
  • Assist billing and appeal teams

Claims Representative

Staffing Agency
Houston, TX
01.2001 - 10.2001
  • Processed and adjudicated claims efficiently, ensuring compliance with company policies and industry regulations
  • Evaluated and analyzed claim documentation for accuracy, identifying discrepancies and resolving issues promptly
  • Collaborated with internal teams to streamline operations, improving overall claims processing timelines

Billing Representative

MD Anderson
Houston, TX
10.1998 - 10.2000
  • Reviewed and resolved billing discrepancies, enhancing accuracy for hospital accounts
  • Collaborated with healthcare providers to obtain necessary documentation for claim submissions
  • Precisely completed appropriate claims paperwork, documentation and system entry
  • Managed a high volume of medical claims by prioritizing tasks based on due dates and urgency, preventing delays in processing

Education

High School Diploma -

Hight For Law Enforecement And Criminal Justice
Houston

Skills

  • Microsoft Office
  • EPIC
  • Researching
  • Website Administrator/Trainer
  • Understanding billing, collections, and credits
  • Organization skills
  • Efficient payment reconciliation
  • Claims review
  • Verbal and written communication
  • Multitasking across departments
  • Verification of insurance coverage

Languages

Spanish
Native or Bilingual

Timeline

Revenue Specialist

The Harris Center For Mental Health And IDD
10.2001 - Current

Claims Representative

Staffing Agency
01.2001 - 10.2001

Billing Representative

MD Anderson
10.1998 - 10.2000

High School Diploma -

Hight For Law Enforecement And Criminal Justice