Summary
Overview
Work History
Education
Skills
Timeline
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Veronica Walsh

Boise

Summary

Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.

Overview

3
3
years of professional experience

Work History

Receptionist

Cookie Cutters Haircuts For Kids
Highlands Ranch
05.2025 - Current
  • Greeted and welcomed children and parents upon arrival.
  • Answered phone inquiries and provided information about services.
  • Maintained cleanliness of reception area and waiting room.
  • Assisted stylists with customer service needs during appointments.
  • Handled payment processing and managed cash register operations.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Updated and recorded customer or client information to maintain accounts.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.

Crew Member

Trader Joe's
Parker
02.2024 - 08.2025
  • Delivered exceptional customer service by assisting shoppers with product selection, answering questions, and providing recommendations, resulting in increased customer satisfaction.
  • Operated cash registers, processed transactions accurately, and handled cash, credit, and debit payments efficiently.
  • Maintained store cleanliness and organization, ensuring a welcoming environment for customers, and adhering to health and safety standards.
  • Stocked shelves and organized displays, ensuring products were well-merchandised, and easily accessible to customers.
  • Collaborated with team members to complete daily goals, and ensure efficient store operations.

Sales Associate

Mrs. Fields Cookies
Lonetree
11.2022 - 02.2024
  • Provided exceptional customer service by greeting customers, assisting with product selection, and answering questions about ingredients and special offers.
  • Processed sales transactions quickly and accurately using the POS system, handling cash, credit, and mobile payments with attention to detail.
  • Worked closely with colleagues to achieve sales targets, foster a positive team atmosphere, and ensure smooth and efficient daily operations.
  • Maintained a clean and inviting store environment, including stocking displays, arranging cookie products for maximum visibility, and ensuring adherence to health and safety standards.
  • Assisted with inventory management, tracking stock levels, and restocking shelves to ensure products were readily available for customers.

Education

High School Diploma -

Highlands Ranch Highschool
Highlands Ranch, CO
03-2024

Bachelor of Science - Psychology, Biology

Boise State University
Boise, ID

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving skills
  • Outgoing personality
  • Store opening and closing

Timeline

Receptionist

Cookie Cutters Haircuts For Kids
05.2025 - Current

Crew Member

Trader Joe's
02.2024 - 08.2025

Sales Associate

Mrs. Fields Cookies
11.2022 - 02.2024

High School Diploma -

Highlands Ranch Highschool

Bachelor of Science - Psychology, Biology

Boise State University

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