VERONICA YOUNG
Houston,TX
Summary
Organized and proactive administrative support professional with experience in client-facing service, operations coordination, data entry, record management, and event coordination. Skilled in prioritizing tasks, maintaining discretion with sensitive information, supporting workflows, and balancing multiple priorities to enhance office efficiency and practitioner satisfaction. Possesses strong communication, multitasking, and problem-solving capabilities. A quick learner with foundational administrative and analytical experience.
Overview
6
6
years of professional experience
Work History
Hairstylist
Drybar
Houston, TX
03.2025 - Current
- Provided personalized consultations to determine client hairstyle preferences and needs.
- Executed requested styles in a timely manner, while still tailoring to each clients request
- Maintained cleanliness and organization of workstation to ensure safety and efficiency.
- Educated clients on hair care products and home maintenance techniques for optimal results.
Sales Associate
Walmart
Houston, TX
03.2024 - 03.2025
- Educate customers on products and recommend based on needs.
- Executed transaction processing at point of sale to ensure efficient customer service.
- Organized and kept department cleaned and streamlined
- Resolved customer conflicts through effective de-escalation techniques.
Accounts Payable Clerk
B and L Locks
Houston, TX
06.2023 - 03.2024
- Engaged clients regarding past-due invoices to facilitate timely collections.
- Streamlined organization of archived invoices and contact records.
- Developed and implemented a digital archive system to improve efficiency in document retrieval.
- Mentored and trained successor clerk to ensure seamless transition of responsibilities.
Concierge
Westside Tennis Club
Houston, TX
01.2020 - 01.2021
- Facilitated educational tours of facilities to engage potential members.
- Oversaw large transactions for membership acquisitions.
- Assisted in planning events and coordinating tournaments. Organized logistics to support successful execution of activities. Collaborated with teams to ensure smooth operations during events.
- Communicated policy changes, membership updates, and event information to members via email.
Education
Associate of Arts - Film Production
Lone Star College
Houston, TXHigh School - Music Performance
Holy House Academy
Houston, TX05.2022
Skills
- Conflict de-escalation
- Writing
- Organization and prioritization
- Video/Photo editing
- Multitasking
- Data analysis
- Book keeping
- Quick learner
- Appointment scheduling
- Schedule management
Timeline
Hairstylist
Drybar
03.2025 - Current
Sales Associate
Walmart
03.2024 - 03.2025
Accounts Payable Clerk
B and L Locks
06.2023 - 03.2024
Concierge
Westside Tennis Club
01.2020 - 01.2021
Associate of Arts - Film Production
Lone Star College
High School - Music Performance
Holy House Academy