Veronica Zepeda
Gallup,NM
Summary
Adept at delivering exceptional customer service and managing high-volume tables, I excelled at El Sombrero Restaurant by enhancing guest experiences and resolving complaints efficiently. My expertise in cash handling and memory retention, alongside a strong work ethic, significantly contributed to maintaining the establishment's positive reputation.
Overview
3
3
years of professional experience
Work History
Server
El Sombrero Restaurant
06.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
Miyamura High School
Gallup, NM05.2021
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Memory retention
- Menu Memorization
- Table Bussing
Timeline
Server
El Sombrero Restaurant
06.2021 - Current
Miyamura High School
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