VERONICA,GLADIS VASQUEZ
Apple Valley,CA
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Direct Support Professional
Developing Minds Opening Hearts
Victorville, CA
10.2023 - Current
- Help clients with their day-to-day activities 24/7
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Maintained clean, safe, and well-organized patient environment.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Transported clients to medical and dental appointments to provide support.
Personal Trainer
The Camp Transformation Center
Victorville, CA
04.2022 - 03.2024
- Community support, group training, support and accountability, nutritional guidance
- Improved client fitness levels by developing personalized workout plans and monitoring progress.
- Designed specific workout systems for individual clients based on performance ability.
- Demonstrated proper technique for exercises to avoid injuries.
- Developed and implemented creative exercise programs to keep clients 30 clients engaged and motivated.
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
Medical Records Reviewer Sr
QTC Management Inc.
San Dimas, CA
02.2010 - 06.2019
- Examining and identifying documentation related to conditions being requested on case assignment sheet
- Scanning and indexing sensitive documentation according to their medical specialty such as Veris, DD-214 form, veterans claimant statement and service treatment records
- Indexing physical c-files, IDES, and electronical medical records
- Assisted with downloading of electronical medical records from CITRIX
- 23 months project assisting Case specialists in VBA department and VHA department
- Print Pkg- Printed examinee packages and Providers packages on a daily basis ensured all examinees and providers receive necessary documentation before the appointment to prepare them for the exams
- Confirm Apt- Contact the examinees on a daily basis 48 hours before their appointment to confirm they have received their examinee packet, have examinee questionnaire completed, and get verbal confirmation they are aware of appointment
- Verify attend- Daily called the providers 24 hours after the appointment to verify if examinees showed to the appointment
- Tracked Show No Show accordingly and ensure consultative reports and diagnostic test results were faxed over in a timely manner
- Print Error Log-An additional task I have been supporting team 310 and 780 is on their examinee package print error log
- I pull the hourly error log; identify the mini-team, case specialist it belongs to and include the examinees name and date of the appointment
- Communicate with Case Specialist if examinee packet was errored out as undeliverable; so Case Specialist can contact examinee and give them date, time, address to facility to their exam
- Fax over diagnostic order forms to Diagnostic facilities using Biscom Webfax on a daily basis
- Assist veteran Service Coordinators with mileage checks to be mailed to provider’s office or directly to Veteran’s home address if appointment already occurred
Education
Security Guard Certificate -
Fire Arms Academy
Corona, CA02.2025
Phlebotomy technician -
Victor Valley Phlebotomy
Victorville, CA11.2024
Direct Support Professional certificate -
DDS
Los Angeles, CA11.2023
Personal Trainer certificate -
NASM
Apple Valley, CA04.2022
Diploma -
Ganesha High School
Pomona, CA06.2007
Skills
- Bilingual
- PC skills
- Eprocess
- Citrix
- Fedex
- Excel
- Word
- Biscom webfax
- Highly organized
- Motivated
- Self-starter
- Ability to manage high volume workload
- Confidential documents handling
- Customer service
- Mathematical skills
- Analytical skills
- Fast learner
- Dependable flexibility
- Time management
- Passion for fitness
- Organizational growth
- Continuous learning mindset
Languages
Spanish
Full Professional
Interests
- Gym Workouts
- High-Intensity Interval Training
- Mindfulness Practices
- Enjoy participating in weight training for overall physical and mental well-being
Timeline
Direct Support Professional
Developing Minds Opening Hearts
10.2023 - Current
Personal Trainer
The Camp Transformation Center
04.2022 - 03.2024
Medical Records Reviewer Sr
QTC Management Inc.
02.2010 - 06.2019
Security Guard Certificate -
Fire Arms Academy
Phlebotomy technician -
Victor Valley Phlebotomy
Direct Support Professional certificate -
DDS
Personal Trainer certificate -
NASM
Diploma -
Ganesha High School