Veronika Neel
Tulsa
Summary
Caring community health worker looking to bring several years' experience in the field to a challenging new role. Focused on assisting community members with close support and vital education.
Compassionate Service Advocate recognized for high productivity and efficient task completion. Skilled in client relationship management, conflict resolution, and policy advocacy. Excel in communication, empathy, and problem-solving to enhance service delivery and client satisfaction.
Overview
3
3
years of professional experience
Work History
Service Advocate
Target
Tulsa
08.2024 - Current
- Handling cash and transactions
- Handling returns and recommending a better product that fits a guests needs
- Helping guests navigate our store or help them find a product
- Keeping registers clean and well kept along with restroom facilities
- Facing products and cycling out anything out of date or no longer stocked in our stores
Guest Service Advocate
Walmart
Tulsa
04.2024 - 08.2024
- Helping guests navigate our store
- Helping with restock and price matching
- Keeping the front clean as well as the self checkout machines
- Making sure that guests are satisfied with their shopping experience
- Helping with returns and money handling
Restaurant Hostess
Cheesecake Factory Inc
Tulsa
04.2022 - 04.2024
- Greet guests by answering questions in person or over the phone
- Helping guests navigate our restaurant
- Cleaning the waiting room, bussing tables, and cleaning restroom facilities Facing products
- Making guests feel welcome and well cared for
Cashier
Cheesecake Factory Inc
Tulsa
04.2022 - 04.2024
- Greeting guests, fulfilling preorders, and managing take out orders
- Giving tours of cheesecake giving great detail of what they contain and describing flavors that sound most appetizing
- Cleaning the bakery, restocking and back stocking cakes
- Cash handling making sure servers, and curbside employees get their tip and making sure they pay the restaurant the correct sums owed for the shift.
- Working as a team, stepping down from being a cashier (when I had a spare moment) to help my bakery team with preparing in house and takeout cakes, and helping my curbside’s manage takeouts for DoorDash and guests.
Education
High School Diploma -
Memorial Highschool
Tulsa, OK12-2023
Skills
- Guest service
- Cash handling
- Clean work environment
- Organized
- Quick thinking
- Learning on the job
Timeline
Service Advocate
Target
08.2024 - Current
Guest Service Advocate
Walmart
04.2024 - 08.2024
Restaurant Hostess
Cheesecake Factory Inc
04.2022 - 04.2024
Cashier
Cheesecake Factory Inc
04.2022 - 04.2024
High School Diploma -
Memorial Highschool