Veronika Staffel
Jurupa Valley,CA
Summary
Detail-oriented Research Analyst with first-rate active listening, communication and planning traits. Creative and persistent to quickly and effectively solve various problems that may arise. Committed to completing accurate and thorough competitive assessments. Outstanding research skills combined with effective decision-making talents.
Overview
13
13
years of professional experience
Work History
Parts & Service Manager
Greenger Powersports
01.2024 - Current
- Conducted regular meetings with staff members to communicate objectives, share best practices, and solicit feedback for continuous improvement efforts within the department.
- Implemented an effective inventory tracking system to reduce stock discrepancies and optimize storage space utilization.
- Conducted regular audits of inventory levels to identify slow-moving or obsolete items, implementing strategies to liquidate excess stock or return it to suppliers when necessary.
- Created detailed reports on sales trends, inventory levels, and supplier performance, using data-driven insights to inform future purchasing decisions.
- Researched and developed a strong working knowledge of the full range of products carried by the company, enabling the provision of accurate information and recommendations to customers.
- Created inventory system that achieves 95% inventory accuracy.
Inventory Controller
Malcolm Smith Motorsports
07.2021 - 12.2023
- Completed physical inventory counts each month.
- Completed daily cycle counts to maintain accuracy of records.
- Conducted periodic cycle counts to maintain up-to-date information on available stock quantities, ensuring optimal order fulfillment rates.
- Collaborated with cross-functional teams to improve overall supply chain performance, resulting in better customer satisfaction.
- Deployed quantitative research methodology to determine trends in product sales and availability.
- Performed root cause analysis of discrepancies between physical inventory counts and system records, taking corrective actions where necessary.
- Managed up to 50 ongoing orders at any given time.
Owner/Instructor
Disco Inverno Softball
04.2016 - 03.2021
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Research Analyst
Kawasaki Motors Corp., USA
06.2011 - 09.2018
- Prepared detailed reports summarizing research findings and recommendations for further action.
- Conducted in-depth qualitative and quantitative research to identify trends and generate insights.
- Collaborated with cross-functional teams to generate relevant insights from diverse datasets.
- Streamlined internal workflows by automating data collection, analysis, and reporting tasks.
- Boosted team efficiency with rigorous attention to detail and adherence to deadlines when completing projects.
- Created and maintained database to store research data.
- Constructed, interviewed and analyzed results of one on one interviews, phone interviews and focus groups.
- Market analysis for competing brands.
- Analyzed large volume of data to identify patterns, trends and correlations.
- Analyzed statistical data using both modern and traditional methods.
- Developed macros, special formulas, and other actions to produce reliable and consistent statistical reviews.
- Managed up to 12 different projects at any given time.
Education
MBA - Business Administration
University of San Francisco
San Francisco, CABachelor of Arts -
University of California, Riverside
Riverside, CASkills
- Strong analytical skills
- Data Analytics
- Project Management
- Qualitative Research
- Excellent communication abilities
- Survey Design
- High attention to detail
- Trend forecasting
- Research design
- Research protocol development
- Microsoft Office Suite (Word, Powersport, Excel)
- Competitive Research
Timeline
Parts & Service Manager
Greenger Powersports
01.2024 - Current
Inventory Controller
Malcolm Smith Motorsports
07.2021 - 12.2023
Owner/Instructor
Disco Inverno Softball
04.2016 - 03.2021
Research Analyst
Kawasaki Motors Corp., USA
06.2011 - 09.2018
MBA - Business Administration
University of San Francisco
Bachelor of Arts -
University of California, Riverside
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