Summary
Overview
Work History
Education
Skills
Timeline
Generic

Veshawna Spencer

Washington DC ,DC

Summary

Dedicated Bus Operator with a clean driving record and exceptional customer service skills, honed at Battles Transportation. Expert in vehicle inspections and safety protocols, ensuring a secure travel experience. Recognized for enhancing passenger satisfaction through attentive service and efficient operations, contributing to a positive transit environment.

Overview

10
10
years of professional experience

Work History

Bus Operator

Battles Transportation
10.2023 - Current
  • Operated buses safely and efficiently, adhering to all traffic regulations and safety protocols.
  • Provided exceptional customer service, assisting passengers with inquiries and ensuring a positive travel experience.
  • Conducted pre-trip inspections to ensure vehicle readiness, identifying and addressing maintenance issues promptly.
  • Maintained a clean and safe bus environment for the comfort of all passengers.
  • Accepted and processed fares.

Bus Operator

Metro
10.2023 - 05.2024
  • Operated buses safely and efficiently, adhering to traffic regulations and company policies.
  • Conducted pre-trip inspections to ensure vehicle safety and functionality before each shift.
  • Managed passenger boarding and alighting, providing assistance as needed for accessibility.
  • Responded promptly to passenger inquiries, ensuring a positive customer experience during transit.

Driver Trainee

DC Infastrure Academy
06.2023 - 10.2023
  • Operated various vehicle types safely and efficiently to meet delivery schedules.
  • Conducted pre-trip inspections, ensuring compliance with safety regulations and vehicle maintenance standards.
  • Assisted in route planning, optimizing delivery timelines and reducing transportation costs.
  • Maintained accurate logs of driving hours, mileage, and fuel consumption for regulatory compliance.
  • Participated in training sessions on defensive driving techniques and emergency response protocols.
  • Supported team members by sharing best practices for efficient loading and unloading procedures.

Associate

GOPUFF
04.2023 - 10.2023
  • Coordinated inventory management processes to ensure optimal stock levels and reduce discrepancies.
  • Streamlined order fulfillment procedures, enhancing delivery efficiency and customer satisfaction.
  • Assisted in data analysis to improve performance metrics and support decision-making initiatives.
  • Trained new team members on operational workflows and company policies for seamless integration.

School Crossing Guard

Department of Transportation
08.2022 - 03.2023
  • Monitored pedestrian traffic to ensure safe crossings for students and community members.
  • Collaborated with school officials and law enforcement to enhance safety protocols at designated crossing areas.
  • Educated students on road safety rules and appropriate crossing behaviors.
  • Assisted in maintaining a secure environment during peak travel times, promoting school zone awareness.

Curbside Associate

Sam’s Club
12.2021 - 06.2022
  • Managed order fulfillment processes to ensure timely deliveries and customer satisfaction.
  • Collaborated with cross-functional teams to improve operational efficiency and workflow.
  • Utilized inventory management systems to track stock levels and reorder supplies as needed.
  • Trained new associates on standard operating procedures and best practices for accuracy.

Patient Transporter

MedStar Washington Hospital Center- Cardiac Rehabilitation
01.2016 - 09.2021
  • Transported patients safely to and from various departments within cardiac rehabilitation.
  • Assisted nursing staff in monitoring patient comfort during transport procedures.
  • Ensured compliance with safety protocols and infection control measures while handling patients.
  • Collaborated with healthcare teams to facilitate timely patient transfers for scheduled procedures.
  • Warmly greeted patients and visitors and made each feel welcome.

Environmental Services Housekeeper

MedStar Washington Hospital Center- Cardiac Rehabilitation
05.2015 - 12.2015
  • Maintained cleanliness and sanitation standards in patient areas, ensuring a safe environment for cardiac rehabilitation.
  • Executed daily cleaning tasks using hospital-approved chemicals and equipment to promote hygiene and infection control.
  • Assisted in managing waste disposal procedures, adhering to environmental regulations and hospital policies.
  • Collaborated with healthcare staff to address specific cleaning needs in high-traffic areas, enhancing patient comfort.
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.

Education

Building Maintenance - Carpentry

So Others Might Eat SOME
Washington DC
06.2014

Independent Eletrical Contractor - Electrical Engineering

Woodland Job Corps
Laurel Maryland
10.2010

Skills

  • Clean driving record
  • Vehicle inspection
  • Fuel efficiency
  • Defensive driving
  • Safe driving skills
  • Bus inspections
  • Customer service
  • Attention to detail

Timeline

Bus Operator

Battles Transportation
10.2023 - Current

Bus Operator

Metro
10.2023 - 05.2024

Driver Trainee

DC Infastrure Academy
06.2023 - 10.2023

Associate

GOPUFF
04.2023 - 10.2023

School Crossing Guard

Department of Transportation
08.2022 - 03.2023

Curbside Associate

Sam’s Club
12.2021 - 06.2022

Patient Transporter

MedStar Washington Hospital Center- Cardiac Rehabilitation
01.2016 - 09.2021

Environmental Services Housekeeper

MedStar Washington Hospital Center- Cardiac Rehabilitation
05.2015 - 12.2015

Building Maintenance - Carpentry

So Others Might Eat SOME

Independent Eletrical Contractor - Electrical Engineering

Woodland Job Corps

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