Dedicated and trustworthy individual known for being hardworking, responsible, and eager to succeed. Committed to learning new skills, supporting team goals, and delivering dependable results in a fast-paced work environment.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Lead Contracts processor
Capital vacations
Branson, MO
03.2023 - Current
Retrieved deeds from county records for contract processing.
Utilized excel and word to prepare contracts for quality assurance review.
Typing contracts for deals.
Executed office procedures to streamline workflow.
Office Manager
Car-mart of Berryville
Berryville, AR
01.2021 - 11.2023
Maintained and supervised office operations
Oversaw office operations to ensure seamless workflow
Engaged with clients to address inquiries and provide support
Managed office staff to enhance team collaboration and performance
Organized operations and procedures to streamline office efficiency
Executed daily financial transactions efficiently
Oversaw office supply inventory management
Executed various clerical tasks to support office operations
Executed daily bank deposits with accuracy
Collections Account Representative
CARMART
Berryville, AR
01.2020 - 11.2023
Managed delinquent CARMART automotive accounts through phone and email outreach.
Negotiated payment arrangements with customers for CARMART collection accounts.
Reviewed account histories to resolve billing discrepancies and past-due balances.
Managed collection of delinquent accounts to ensure timely payments. Answered phones and processed payments to assist customers.
PCA Personal Care Assistant
Home Helpers
Rogers, AR
11.2019 - 05.2020
Provided attentive care to clients to ensure their comfort. Provided support to clients in managing their personal needs for improved well-being. Performed cleaning duties and handled errands efficiently.
Supported clients with bathing, dressing, and daily personal care, enhancing their overall well-being at Home Helpers.
Prepared meals and snacks following client preferences and care plans.
Offered companionship and emotional support during home visits, fostering positive relationships and improving clients' emotional health.
Detention Officer
Carroll County Sheriff's Office
Berryville, AR
05.2019 - 10.2019
Facilitated inmate bookings, ensuring timely processing and compliance with intake procedures. Handled incoming phone calls to assist staff and visitors. Oversaw routine jail activities to maintain safety and order.
Searched inmates, cells, and property for contraband and safety risks.
Booked incoming detainees and verified identification, charges, and intake paperwork.
Conducted searches of inmates, cells, and property to identify contraband and mitigate safety risks.
PCA Personal Care Assistant
Better Home Care llc
Harrison, AR
12.2018 - 05.2019
Ensured clients received compassionate and personalized assistance, personal care and housekeeping work.
Assisted clients with bathing, grooming, and dressing to enhance daily living.
Prepared meals and followed diet instructions for daily client care.
Prepared meals and adhered to dietary instructions to support clients' health.
PCA Personal Care Assistant
Home Helpers
Rogers, AR
01.2018 - 12.2018
Delivered compassionate support to clients in personal care, housework, and errands, enhancing their quality of life at home.
Helped clients maintain personal hygiene through bathing, grooming, and dressing.
Monitored vital signs and reported changes to nursing staff.
Ensured safe walking and mobility support for clients in residences.
Night Stocker
Michaels Art & Crafts
Joplin, MO
12.2014 - 01.2015
Stocked shelves efficiently during peak holiday season, maintaining product availability for customers.
Stocked shelves with incoming freight and seasonal merchandise, enhancing product presentation.
Unloaded truck shipments and organized cartons in backroom storage areas.
Improved customer experience by facing aisles for better product access. and rotated inventory across Michaels Art & Crafts sales floor.
ER Technician
mercy hospital
Berryville, AR
12.2011 - 01.2013
Delivered patient care by performing tasks such as cleaning up, triage, taking vitals, assisting with procedures, and managing traumas and emergencies.
Delivered patient care by performing tasks such as clean up, triage, taking vitals, assisting with procedures, and managing traumas and emergencies.
Assisted Mercy Hospital emergency department nurses with patient care tasks and transport
Monitored vital signs and reported changes to clinical staff
Performed EKGs and collected specimens for laboratory testing
Education
General studies - General Studies
North Arkansas College
Harrison, AR
Ged - High school or equivalent
Skills
Phones (8 years)
Written communication
Clerical experience (2 years)
Office Experience (2 years)
Medical Office Experience
Office management
Customer service
Accounts receivable
Writing skills
Attention to detail
Typing (10 years)
Fax (7 years)
Receptionist
Front Desk (2 years)
Communication (10 years)
Triage
Communications (10 years)
Office manager experience (1 year)
Filing
Communications
Microsoft Outlook
Word Processing (10 years)
Phone Etiquette (10 years)
Administrative skills
Cna
Money handling
Computer Skills (10 years)
Printers (10 years)
Customer support
10-Key (6 years)
Vital Signs
Communication Skills
Windows
Organizational methods
Data Entry
Pca
Office experience
Accounts payable
HIPAA
Time management
Microsoft office
Title processing
Customer service
Excel (4 years)
Management
Copy Machine (10 years)
Mathematics (10 years)
Collections
Clerical Experience
Microsoft PowerPoint
Debits & credits
Contract preparation
Deed retrieval
Microsoft Excel
Microsoft Word
Quality review
Document processing
Records management
Office administration
Workflow coordination
Client management
Attention to detail
Written communication
Problem solving
Time management
Team collaboration
Contract drafting
Legal compliance
Document review
Deadline management
Legal research
Typing speed
Confidentiality
Transcription
File management
Document preparation
Calendar management
Proofreading
Client communication
Report writing
Organizational methods
Reliability
Goal setting
Project organization
Collect data
Documenting
Database searching
Professional demeanor
Quality control
Client confidentiality
Work prioritization
Document filing
Document organization
Effective multitasking
Self motivation
Critical thinking
Effective communication
Notary public
Manage schedules
Task prioritization
Decision-making
Personal Information
Work Permit: Authorized to work in the US for any employer
Visa Status: Authorized to work in the US for any employer
Certification
CPR, 2019, Certified Notary Public, First Aid Certification