Vesta Richards
Apex,NC
Summary
Dedicated professional with strong customer service skills, adept at dispute resolution and maintaining inventory accuracy. Committed to enhancing customer experience and driving satisfaction.
Overview
26
26
years of professional experience
Work History
Cashier-Sales Associate
Lowes Home Improvement Stores
Apex, NC
11.2025 - Current
- Processed customer transactions accurately using point-of-sale systems.
- Assisted customers with product inquiries and store navigation.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Handled cash, credit, and returns while adhering to company policies.
Returns Logistics Coordinator
Buckeye Trading
Apex, NC
04.2025 - Current
- Oversee daily return processing in the warehouse
- Ensure returned products are received, sorted, and logged into system
- Decide whether product should be restocked for resale
- Ensure inventory accuracy
- Update and log in inventory system for all returned products
Caterer
V Rich
Memphis, TN
09.2014 - 02.2025
- Developed menus tailored to client specifications, incorporating seasonal ingredients and dietary preference
- Utilized culinary techniques to create visually appealing dishes.
- Cultivated relationships with vendors to secure high-quality ingredients at competitive prices.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Provided friendly, courteous service to create memorable moments for guests.
Property Room Lead
Memphis Police Department
Memphis, TN
06.2000 - 10.2008
- Receive property and evidence from officers and investigators
- Verify that all submissions include correct documentation and case numbers
- Log evidence into the system correctly and effectively
- Ensure evidence is well secured for future legal proceedings
- Release property to authorized personnel or rightful owners when approved
- Oversee secured stored areas for different evidence (e.g., narcotics, firearms, biological evidence and currency).
Education
High School Diploma -
Hamilton High School
Memphis, TNSkills
Customer service
Work ethic and integrity
Dispute resolution
Customer relations
Written and verbal communication
Microsoft Office Suite
Spreadsheet tracking
Professional demeanor
Affiliations
Allied Electrical Contractors (Receptionist)
- Managed the flow and traffic of the front office
- Screened phone calls and scheduled appointments
- Planned business meetings and travel arrangements for owners and electricians
- Provided owners with business documentation and professional invoices needed for clients
- Filing, data entry and other clerical duites
NEX Naval Base (Lead Cashier)
- Overseer of cashiers
- Approve overrides, refunds, and void transactions
- Assist customers with returns, exchanges and price checks
- Assist with scheduling and break coverage
- Ensure fast, friendly, and accurate checkout service
Languages
English
Full Professional
Timeline
Cashier-Sales Associate
Lowes Home Improvement Stores
11.2025 - Current
Returns Logistics Coordinator
Buckeye Trading
04.2025 - Current
Caterer
V Rich
09.2014 - 02.2025
Property Room Lead
Memphis Police Department
06.2000 - 10.2008
High School Diploma -
Hamilton High School