VESTRIDA GREEN
Family Practice Center
FOREST PARK,US
11
years of professional experience
Patient Access and Revenue Cycle professional with a strong background in insurance verification, scheduling, and patient financial support. Handles eligibility checks, prior authorizations, claim follow-up, and payment processing with accuracy to support clean claims and reduce billing delays. Brings dependable communication and documentation skills to busy healthcare settings.
Work History
Billing/Insurance Verification Specialist
1 Year 2 Months- Verified insurance eligibility and benefits for commercial, Tricare, workers' compensation, and Medicare plans, supplying CPT/ICD-10 codes for patient encounters. Outlined deductibles, coinsurance, and out-of-pocket financial responsibilities to inform patients of their obligations. Contacted insurance providers to resolve denied claims, ensuring timely processing and reimbursement.
PATIENT ACCESS / REVENUE CYCLE
9 Months- Verified insurance eligibility and benefits for Commercial, Tricare, Workers' Comp, Medicaid, and Medicare plans.
- Obtained and documented prior authorizations and referral requirements.
- Reviewed and entered patient demographics, insurance, and billing information accurately.
- Calculated patient responsibility and processed payments and adjustments.
- Resolved claim denials and followed up with payers for timely reimbursement.
- Maintained compliance with billing regulations and payer guidelines.
- Communicated with patients regarding balances, payment plans, and billing inquiries.
- Ensured accurate documentation to support clean claim submission and reduce rejections.
PATIENT ACCESS
4 Years- Authenticated patient calls in Epic by verifying demographics, referrals, Workers' Compensation, Medicare, Medicaid, third-party insurance, and ABNs.
- Verified insurance eligibility and screened for financial assistance programs.
- Scheduled appointments for pediatrics, adolescent care, primary care, geriatrics, OB/GYN, burn clinic, GI, specialty/med specialty, and radiology.
- Coordinated with insurance companies to confirm in-network providers and appointment approvals.
- Routed calls appropriately and sent messages to providers or nurses for follow-up concerns.
- Documented all actions, updates, and communications accurately in Epic.
- Ensured positive patient experiences by maintaining professionalism and thanking each caller.
3 Years 11 Months
- Verified insurance, collected demographics, and scheduled appointments.
- Processed STAT requests and prior authorizations.
- Communicated effectively with hearing-impaired patients.
- Uploaded, reviewed, and scanned medical orders.
- Created health record numbers and maintained documentation.
Education
Some College (No Degree) - Medical Billing And Administrative
Skills
Insurance Verification (Experienced)
Patient Access (Experienced)
Revenue Cycle (Experienced)
Scheduling (Experienced)
Financial Assistance (Experienced)
Appointment Scheduling (Experienced)
Claims Review (Experienced)
Billing (Experienced)
Codin(Experienced)
Epic(Experienced)
E-clinicals (Experienced).
Timeline
Billing/Insurance Verification Specialist
Family Practice Center
08.2025 - 10.2026Read More
PATIENT ACCESS / REVENUE CYCLE
Emory Healthcare
10.2024 - 07.2025Read More
PATIENT ACCESS
Grady Hospital
03.2020 - 03.2024Read More
NCO Financial Service
01.2016 - 12.2019Read More
Georgia Medical Institute
Some College (No Degree) from Medical Billing And Administrative
Read More