Hi, I’m
Gabriela Zapata
Raleigh,NC
Summary
Detail-focused Assistant brings hands-on approach and amazing energy to meet task-based needs. Reliable, quick-paced and team-oriented nature streamlines background operations. Focused comprehension to accomplish projects and multi-task to meet concurrent deadlines and expectations.
Overview
6
years of professional experience
1
Certification
Work History
DCLTDurham, NC
Bilingual Assistant Property Manager
05.2022 - Current
Job overview
- Managed a portfolio of 300+ residential properties, ensuring timely rent collection and maintaining a 98% occupancy rate
- Coordinated with maintenance teams to address tenant repair requests, reducing response time by 25%
- Conducted regular property inspections to ensure compliance with local regulations and maintain high standards of cleanliness and safety
- Continuously updated knowledge of industry trends and best practices through professional development opportunities such as conferences, webinars, and workshops.
InSteppDurham, NC
Bilingual Case Manager
04.2018 - 04.2022
Job overview
- Conducted thorough assessments of client needs and strengths, leading to more targeted interventions and better resource allocation
- Guide clients through accessing appropriate benefits and services, providing information and connections to community resources which improve their quality of life
- Presented quarterly reports on program outcomes to senior leadership, demonstrating the effectiveness of case management services in meeting organizational goals
- Build strategic partnerships with community organizations and maintain knowledge of current programs to then refer clients as necessary.
Education
UNITEC
Civil Engineering
07.2023
Monroe College
MBA
06.2016
Skills
- Budgeting
- Tenant Relations
- Maintenance Coordination
- Lease Administration
- Rent Collection
- Property Inspections
- Conflict Resolution
- Microsoft Office
- Administrative Support
- Basic Accounting
- Data Confidentiality
Hobbies and Interests
- Traveling
- Cooking
- Spending time with Family
Languages
English
Full Professional
Spanish
Native/ Bilingual
Certification
- Notary Public
- Compliance 101
References
References available upon request.
Timeline
Bilingual Assistant Property Manager
DCLT
05.2022 - Current
Bilingual Case Manager
InStepp
04.2018 - 04.2022
UNITEC
Civil Engineering
Monroe College
MBA
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