Vi Mai
Portland,OR
Summary
Bilingual professional with strong customer service skills and a commitment to maintaining cleanliness and safety standards. Experienced in fast-paced environments, providing exceptional support to clients and ensuring smooth operations.
Overview
4
4
years of professional experience
Work History
Receptionist
L'amour Nail Happy Valley
Portland, Oregon
04.2025 - Current
- Greeted clients warmly and provided exceptional customer service at a busy nail salon.
- Managed appointment scheduling using salon software for efficient client flow.
- Answered phone calls promptly, addressing inquiries and booking appointments effectively.
Barista
Ume Cafe
Portland , OR
12.2023 - 03.2024
- Maintained cleanliness and organization of the coffee shop environment.
- Assisted in training new baristas on beverage preparation and customer service skills.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Server
Pho Kim
Portland , OR
02.2022 - 03.2023
- Provided excellent customer service during high-volume dining hours.
- Prepared and served a variety of coffee beverages to customers.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
Education
McDaniel High School
Portland Or06-2023
Biology
PSU
Portland, ORSkills
- Customer service
- Time management
- Employee training
- Cleanliness maintenance
- Fast learner
- Fluent in English and Vietnamese
- Safe food handling
- Food safety practices
- Positive and professional
Timeline
Receptionist
L'amour Nail Happy Valley
04.2025 - Current
Barista
Ume Cafe
12.2023 - 03.2024
Server
Pho Kim
02.2022 - 03.2023
McDaniel High School
Biology
PSU