Vialande Vilnaigre
Fort Lauderdale,USA
Summary
Customer-oriented retail professional with a proven track record in driving sales, fostering customer loyalty, and delivering exceptional service. Skilled at identifying customer needs, exceeding sales targets, and ensuring customer satisfaction. Dedicated student with expertise in buyer awareness, credit operations, and distribution management. Recognized for innovative thinking and reliability, possessing excellent communication, time management, and computer skills. Motivated and detail-oriented individual with a passion for utilizing analytical and problem-solving abilities to achieve objectives.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Officer
Marksman Security
Florida
06.2024 - Current
- Monitored premises to ensure safety and security of personnel and assets.
- Responded promptly to incidents, providing effective resolution and support.
- Conducted regular patrols to detect and deter unauthorized activities.
- Collaborated with law enforcement agencies during investigations and emergency situations.
- Maintained detailed incident reports for management review and compliance purposes.
- Trained new security staff on protocols, procedures, and emergency responses.
- Assessed vulnerabilities in security systems, recommending improvements for enhanced protection.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Sales Associate
Boost Mobile
Lauderdale Lakes, FL
01.2021 - 2024
- Extended a friendly greeting to customers and offered help.
- Helped customers find and select products.
- Kept work area clean, organized and free of clutter at all times.
- Supported customers in selecting products to boost satisfaction.
Education
Associate in Arts (A.A.) - Nursing
Broward College
Coconut Creek, FL08.2024
High School Diploma -
Blanche Ely High School
Pompano Beach, FL06.2023
Skills
- Product knowledge
- Customer service
- Conflict resolution
- Problem-solving
- Multitasking
- Active listening
- Networking abilities
- Decision-making
- Time management
- Excellent communication
- Initiative
- HIPPA Compliance
- Phone etiquette
Certification
Certified Medication Technician
LANGUAGES
Haitian Creole
Full Professional
Conversational
Timeline
Security Officer
Marksman Security
06.2024 - Current
Sales Associate
Boost Mobile
01.2021 - 2024
Associate in Arts (A.A.) - Nursing
Broward College
High School Diploma -
Blanche Ely High School